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Allscripts EHR Reviews

User Rating

3.6/5 (Based on 87 Ratings)

Rating Distribution

  • Excellent

    21.8%
  • Very Good

    41.4%
  • Average

    18.4%
  • Poor

    8%
  • Terrible

    10.3%

User Sentiments

Patient Engagement Tools, Analytics Capabilities, User Friendly Interface, Communication Features

Lack of Interoperability, System Slowness, Outdated Interface, Limited Customization

Do You Use Allscripts EHR?

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Review Summary

User reviews of Altera Digital Health - EHR, also known as Allscripts, highlight both its strengths and weaknesses. Many praise its user-friendly interface, particularly for accessing patient charts and scheduling appointments. Users appreciate its comprehensive data gathering capabilities and ease of communication with other providers. However, some express concerns about the system's outdated interface, slow loading times, and limited customization options. Several users also reported issues with interoperability and difficulties navigating the system effectively.

Pros

  • Provides valuable analytics to help providers make informed decisions about patient care and practice operations.
  • Offers patient engagement tools that enhance communication and satisfaction, improving the care management process.
  • Easytouse interface simplifies data access and reduces the time required for charting, leading to increased efficiency.

Cons

  • Has limitations in interoperability, making data sharing with other providers or systems challenging.
  • May require extra manual work to transfer data between systems, potentially adding to workflow complexity.
  • Outdated user interface can feel clunky and timeconsuming, especially compared to newer systems.

AI-Generated from the text of User Reviews

Reviews
DC

David C

March 30, 2023 Source: G2.com
"Allscripts Patient Engagement Tool"
What do you like best about Altera Digital Health - EHR?

Analytics capabilities: Allscripts provides very good analytics capabilities that can help providers gain important insights into their patient population and practice operations. This is very important in being able to make better-informed decision-making and helping to identify areas for improvement.

What do you dislike about Altera Digital Health - EHR?

Lack of interoperability: There are some challenges with interoperability when using Allscripts, particularly when it comes to sharing data with other providers or systems. This problem can limit the ability to create the type of interoperability system that works best for some organizations and may require additional manual work to transfer data between systems.

Regenerate response

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

Allscripts offered better patient engagement tools that helped our healthcare providers connect with patients outside of the office, such as through online portals or mobile apps. This resulted in better patient communication and satisfaction, as well as providing a user-friendly system that was a more efficient way for us to provide care management.

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AD

Ashley D

December 21, 2021 Source: G2.com
"User Friendly"
What do you like best about Altera Digital Health - EHR?

able to see multiple schedules with multiple doctors and see the open times available

What do you dislike about Altera Digital Health - EHR?

not able to narrow down ICD-10 codes without certain authority

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

letting the appropriate people about issues and that they are very responsive

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AU

Anonymous User

December 19, 2020 Source: G2.com
"Practice Administrator"
What do you like best about Altera Digital Health - EHR?

Having used EPIC, Cerner and Allsctipts, in my opinion, the ability to communicate information about the patient through Allscripts is hand down the best EHR I have used. The ability to populate a note on the patients chart to help communicate important items for the patient such as financial items, allergies, personal details about the patient that might help staff help the patient without having to dig through the patients chart to find information. The charge entry and reconciliation process is way easier in Allscripts. Reports were way easier to run to see how your practice is doing financially is way better. In my opinion, Allscripts is the best EHR that I have used in my 21 years in healthcare.

What do you dislike about Altera Digital Health - EHR?

As with all EHR’s there are a lot of clicks you have to get through to complete your visits.

Recommendations to others considering Altera Digital Health - EHR:

I would encourage anyone looking for an EHR that promotes great communication, is user friendly and wants to be about to pull reports with ease should look into Allscripts

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

I transitioned my pediatric practice from paper charts to Allscripts. Getting the old documentation transferred over from paper to electronic was a struggle and getting staff trained, but the process was fairly painless.

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AU

Anonymous User

June 11, 2020 Source: G2.com
"Allscripts EHR is the best amongst all EHR available in the US Market."
What do you like best about Altera Digital Health - EHR?

Customisation are available in Allscripts

What do you dislike about Altera Digital Health - EHR?

Being a highly customisable. Things sometimes go complex.

Recommendations to others considering Altera Digital Health - EHR:

Allscripts GMS team is veey good in support.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

The product support is Very good.

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CP

Chris P

May 22, 2020 Source: G2.com
"Director of Sports Medicine/ Head Athletic Trainer/ Lead Athletic Trainer"
What do you like best about Altera Digital Health - EHR?

User friendly with the ability to adapt and change when needed.

What do you dislike about Altera Digital Health - EHR?

I really have no complants with the program as it is easy to useand learn. I highly recommend this system for all.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

We have been able to implememnt streamlining our processes using the system.

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AU

Anonymous User

December 27, 2018 Source: G2.com
"Allscripts is all that and a bag of scripts"
What do you like best about Altera Digital Health - EHR?

I have been using Allscripts for 5 years now and I love it. The software is very user friendly. With all software you will need a little bit of training. Once you start using it, it is very easy to navigate.

What do you dislike about Altera Digital Health - EHR?

There is not much I don't like from Allscripts. I wish they had bigger icons to view the different sections.

Recommendations to others considering Altera Digital Health - EHR:

This is a great software. I highly recommend this software

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

The business problems that Im solving with Allscripts are reducing the risk of medical errors. The doctors get all the information that they need to assess the patients needs and symptoms.

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NP

Nilesh P

December 15, 2018 Source: G2.com
"Nice EHR software"
What do you like best about Altera Digital Health - EHR?

Software was very easy to use and I liked the user interface which makes it so easy for new user to get familier with the software and solve the complex cases in less time. License cost is moderate and this is what makes one of the plus points for it. I would recommend it to everyone where time and money is important.

What do you dislike about Altera Digital Health - EHR?

More need of tooltips and detailed documentation along with quick customer support. Product documentation is not detailed and this increases the dependency on the customer support. If the documentation is improved this will be the great product to use.

Recommendations to others considering Altera Digital Health - EHR:

If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us.

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RJ

Rainer J

July 13, 2017 Source: G2.com
"Compatible Medical Software"
What do you like best about Altera Digital Health - EHR?

I enjoy the functionality and ease of this software. The help section is so informative as well as Client Connect.

What do you dislike about Altera Digital Health - EHR?

When merging patient accounts everything does not merge.

Recommendations to others considering Altera Digital Health - EHR:

Give it a try. I like that fact that we also have Phreesia which is very compatible with Allscripts and we also have the EHR.

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

We are able to run reports to capture specific data for our clinic and A/R

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NG

Nicole G

July 14, 2016 Source: G2.com
"Used AllScripts for Hospital Based CaseManagement Reviews"
What do you like best about Altera Digital Health - EHR?

Easy to navigate, no learning curve, new users should have no issues with use

What do you dislike about Altera Digital Health - EHR?

I don't like some of the layout and that Citrix interaction leads to crashes

Recommendations to others considering Altera Digital Health - EHR:

Many hospital Case Managers are familiar with AllScripts

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

EHR, non come to mind

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VM

Vanessa Dana M

June 9, 2020 Source: G2.com
"Good feedback, Organized, and detailed"
What do you like best about Altera Digital Health - EHR?

It was clear and listed all nursing homes in a coherent and organized manner

What do you dislike about Altera Digital Health - EHR?

It took time to load and broke down often

What problems is Altera Digital Health - EHR solving and how is that benefiting you?

Problems are that it bridged the gap for patients and clients to better understand what nursing homes are nearby, available, and eligible for them and their loved ones. Benefits- fast, easy to understand

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