Home/ EHR Software/ Allscripts EHR/ Reviews
Supports long-term success for health professionals
21.8%
41.4%
18.4%
8%
10.3%
Patient Engagement Tools, Analytics Capabilities, User Friendly Interface, Communication Features
Lack of Interoperability, System Slowness, Outdated Interface, Limited Customization
User reviews of Altera Digital Health - EHR, also known as Allscripts, highlight both its strengths and weaknesses. Many praise its user-friendly interface, particularly for accessing patient charts and scheduling appointments. Users appreciate its comprehensive data gathering capabilities and ease of communication with other providers. However, some express concerns about the system's outdated interface, slow loading times, and limited customization options. Several users also reported issues with interoperability and difficulties navigating the system effectively.
AI-Generated from the text of User Reviews
able to see multiple schedules with multiple doctors and see the open times available
not able to narrow down ICD-10 codes without certain authority
letting the appropriate people about issues and that they are very responsive
Having used EPIC, Cerner and Allsctipts, in my opinion, the ability to communicate information about the patient through Allscripts is hand down the best EHR I have used. The ability to populate a note on the patients chart to help communicate important items for the patient such as financial items, allergies, personal details about the patient that might help staff help the patient without having to dig through the patients chart to find information. The charge entry and reconciliation process is way easier in Allscripts. Reports were way easier to run to see how your practice is doing financially is way better. In my opinion, Allscripts is the best EHR that I have used in my 21 years in healthcare.
As with all EHR’s there are a lot of clicks you have to get through to complete your visits.
I would encourage anyone looking for an EHR that promotes great communication, is user friendly and wants to be about to pull reports with ease should look into Allscripts
I transitioned my pediatric practice from paper charts to Allscripts. Getting the old documentation transferred over from paper to electronic was a struggle and getting staff trained, but the process was fairly painless.
Customisation are available in Allscripts
Being a highly customisable. Things sometimes go complex.
Allscripts GMS team is veey good in support.
The product support is Very good.
User friendly with the ability to adapt and change when needed.
I really have no complants with the program as it is easy to useand learn. I highly recommend this system for all.
We have been able to implememnt streamlining our processes using the system.
I have been using Allscripts for 5 years now and I love it. The software is very user friendly. With all software you will need a little bit of training. Once you start using it, it is very easy to navigate.
There is not much I don't like from Allscripts. I wish they had bigger icons to view the different sections.
This is a great software. I highly recommend this software
The business problems that Im solving with Allscripts are reducing the risk of medical errors. The doctors get all the information that they need to assess the patients needs and symptoms.
Software was very easy to use and I liked the user interface which makes it so easy for new user to get familier with the software and solve the complex cases in less time. License cost is moderate and this is what makes one of the plus points for it. I would recommend it to everyone where time and money is important.
More need of tooltips and detailed documentation along with quick customer support. Product documentation is not detailed and this increases the dependency on the customer support. If the documentation is improved this will be the great product to use.
If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it. If you want to reduce time for processing and reduce cost of licensing then go for it.
We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us. We had training issue for new users. It used to take lot of time but this software helped to reduce the training time and hence processing time also reduced. This was one big plus for us.
I enjoy the functionality and ease of this software. The help section is so informative as well as Client Connect.
When merging patient accounts everything does not merge.
Give it a try. I like that fact that we also have Phreesia which is very compatible with Allscripts and we also have the EHR.
We are able to run reports to capture specific data for our clinic and A/R
Easy to navigate, no learning curve, new users should have no issues with use
I don't like some of the layout and that Citrix interaction leads to crashes
Many hospital Case Managers are familiar with AllScripts
EHR, non come to mind
It was clear and listed all nursing homes in a coherent and organized manner
It took time to load and broke down often
Problems are that it bridged the gap for patients and clients to better understand what nursing homes are nearby, available, and eligible for them and their loved ones. Benefits- fast, easy to understand
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Analytics capabilities: Allscripts provides very good analytics capabilities that can help providers gain important insights into their patient population and practice operations. This is very important in being able to make better-informed decision-making and helping to identify areas for improvement.
Lack of interoperability: There are some challenges with interoperability when using Allscripts, particularly when it comes to sharing data with other providers or systems. This problem can limit the ability to create the type of interoperability system that works best for some organizations and may require additional manual work to transfer data between systems.
Regenerate response
Allscripts offered better patient engagement tools that helped our healthcare providers connect with patients outside of the office, such as through online portals or mobile apps. This resulted in better patient communication and satisfaction, as well as providing a user-friendly system that was a more efficient way for us to provide care management.