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Albacross Reviews

User Rating

4.5/5 (Based on 260 Ratings)

Rating Distribution

  • Excellent

    63.1%
  • Very Good

    31.5%
  • Average

    1.9%
  • Poor

    1.2%
  • Terrible

    2.3%

User Sentiments

Excellent Customer Support, Seamless CRM Integrations, User-Friendly Interface, Accurate Company Visitor Tracking

Inaccurate Contact Data, Limited Third-Party Integrations, Occasional Data Inaccuracies, Limited Data Visualization Features

Do You Use Albacross?

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Review Summary

Albacross receives mixed reviews. While many users praise its ease of use, insightful data, and excellent customer support, some complain about data accuracy issues, slow loading times, and lack of features. The most common positive attribute is the ability to track website visitors, enabling targeted sales and marketing efforts. However, some find the lack of in-depth reporting and customizable filtering options a drawback.

Pros

  • Easy to use and integrate with CRM systems, making it userfriendly for sales and marketing teams.
  • Provides valuable insights into website traffic, allowing for targeted marketing and sales efforts.
  • Strong customer support team that is responsive and helpful in addressing user questions and issues.

Cons

  • Limited integration with thirdparty CRMs, requiring workarounds like Zapier.
  • Data accuracy can be inconsistent, requiring verification and manual adjustments.
  • Pricing can be steep for companies with high website traffic, potentially limiting accessibility.

AI-Generated from the text of User Reviews

Reviews
GO

George O

May 27, 2024 Source: G2.com
"The best lead tracking solution"
What do you like best about Albacross?

The capacity to create campaigns retargeting the companies that visited my website

What do you dislike about Albacross?

price point is a bit much but not a problem consireding its overall quality

What problems is Albacross solving and how is that benefiting you?

With this solution i was able to identify companies and people visiting my websites.

Read more
LS

Lukas S

November 27, 2023 Source: G2.com
"GREAT Direct contact and huge professionals"
What do you like best about Albacross?

It's the personal connection and How the customer success is leaving us as a customer thru everything.

A great tool for us to identify more customers

What do you dislike about Albacross?

Maybe that some things has to go thru specific persons and can slow down the process, but other than That everything is great

What problems is Albacross solving and how is that benefiting you?

We are identifying more customers and more specific WHO our customer are. We are Saving time with the prospecting and can put the time on the customer.

Understanding the journey better from first website visitor to customer.

Read more
BA

Becky A

July 20, 2023 Source: G2.com
"Excellent experience working with Albacross"
What do you like best about Albacross?

The team are very helpful and always respond quickly. I also enjoy the regular check ins.

What do you dislike about Albacross?

Sometimes it feels like the directions are overly complicated and can feel overwhelming. A simple guide explaining the top 3 uses would make onboarding the platform easier.

What problems is Albacross solving and how is that benefiting you?

It gives us insights into thesuccess of the early stages of our ABM strategy and informs our targeting strategy going forward.

Read more
KG

Katherine G

March 3, 2023 Source: G2.com
"Helping us finding more revenue from existing demand"
What do you like best about Albacross?

One of the best things about Albacross is its ability to provide insights into which companies are visiting your website.

What do you dislike about Albacross?

A smoother integration with other platforms, such as Salesforce, would be beneficial. But i know they are working on that and the support have been fantastic.

What problems is Albacross solving and how is that benefiting you?

Albacross has enabled us to convert website traffic into new opportunities for sales and business growth.

Read more
AU

Anonymous User

December 8, 2022 Source: G2.com
"Team was very helpful and response to all of our questions."
What do you like best about Albacross?

Ease of implementation, Customer Support, Video tutorials, knowledge, assistance in setting up workflows.

What do you dislike about Albacross?

So far everything is good and working properly.

What problems is Albacross solving and how is that benefiting you?

Helping us grow our database and capturing potentially hot leads who visit our webiste.

Read more
MD

Mehmet D

November 30, 2022 Source: G2.com
"Great tool and amazing support!"
What do you like best about Albacross?

Albacross has helped us optimize our retargeting strategy by defining specific verticals that land on our website.

What do you dislike about Albacross?

It would be nice if they had landing page personalization capabilities depending on the visitor and the vertical the visitor is in.

What problems is Albacross solving and how is that benefiting you?

Albacross is allowing us to identify where the visitors to our website work and how we can retarget them through paid advertising.

Read more
HH

Hendrik H

November 30, 2022 Source: G2.com
"Großartiges Tool zur B2B-Nutzeranalyse"
What do you like best about Albacross?

Für uns ist es sehr interessant zu sehen, welche Firmen sich auf unserer Firmenwebseite bewegen und welche Bereiche diese anschauen. Hierüber können wir optimalerweise erkennen, welche Bereiche und Leistungen für welche Branchencluster besonders interessant sind und uns entsprechend vertrieblich aufstellen.

What do you dislike about Albacross?

Nothing, everything is very easy to understand und well build. Thank you, nothing to complain about.

What problems is Albacross solving and how is that benefiting you?

Wir erkennen, welche potenziellen Kunden und auch Bestandskunden sich auf unseren Webseiten bewegen. Das konnten vorher nicht und mussten eigentlich immer erstmal abwarten, welche Ergebnisse unsere Lead-Formulare gebracht haben. Jetzt sehen wir es schon eine Stufe vorher. Das hilft uns auch, unser Marketing zu verbessern und den richtigen Zahlenblick zu haben.

Read more
EW

Eric W

November 30, 2022 Source: G2.com
"We are always met with the utmost kindness and professionalism from Oleksii, great customer service."
What do you like best about Albacross?

service and product. great experience with our partner Oleksii.

What do you dislike about Albacross?

The data (IPS) can sometimes be slightly off, but 95 % of it is correct.

What problems is Albacross solving and how is that benefiting you?

Lead generating issues

Read more
CB

Charles B

November 29, 2022 Source: G2.com
"More qualitative leads with Albacross"
What do you like best about Albacross?

Albacross help you to understand which companies are going on your website.

What do you dislike about Albacross?

Integration with other platforms like Salesforce could happen more smoothly.

What problems is Albacross solving and how is that benefiting you?

Transform website traffic in new meeting for our sales and business as a result.

Read more
EL

Emelie L

November 25, 2022 Source: G2.com
"Helps us smoothly capture buying intent"
What do you like best about Albacross?

Easy to integrate with our CRM system and with LinkedIn - really makes it very user friendly. The Albacross team is also very responsive and supportive with any questions or requests.

What do you dislike about Albacross?

So far only positive experience. Some bugs along the way when integrating with the CRM system or workflows pausing, but the Albacross team is always quick to support and fix these situations.

What problems is Albacross solving and how is that benefiting you?

Albacross allows us to reveal buying intent on the website based on behavior (page visits), which really helps our sales org with more structured prospecting. It also allows us to focus our LinkedIn campaigns by creating relevant audiences.

Read more

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