AlayaCare Reviews

It enabled our agency to do away with paper charting. Online is so much easier. No more monthly shredding party's. We were able to get tweaks to meet our needs.

Loss of phone signal occasionally meant lost charting. This occurs very infrequently. But necessitates temporary paper backup of medication lot numbers, expiration dates, and vital signs until the document is successfully submitted.

Data management and backup.

Faster verification of client service. Ease of billing.

Alayacare has the capacity and functionality to grow with my business. From small beginnings you can build your client base, update the features you need to use and the support is awesome.

I find the reporting a big challenging to use

Alayacare allows me to schedule efficiently, maintain staff compliance records, maintain a record of client services and incidents, billing and payroll

Great product, that have multiple features that many other rostering solutions don't have. The software has significantly stabilised and developed in the past years. Alayacare team is leading research and development of multiple midules and we are benefiting from their products updates.

Occasionally support team takes longer to respond. Features development can take long time.

Integrations and Organization

ability to organize files

scheduling and CG app for clocking in

unsure what you mean by tools

In my opinion, AlayaCare is striving to become the industry leader for Home Care software, and are succeeding! They have innovative ideas to tackle operational challenges, have a keen eye on efficiency improvements and are focussed on staying compliant with ever changes regulations.

There's not much I can dislike about this organization! Our engagement has been very positive!

AlayaCare is all inclusive and combines the need for having multiple system providers into one solution. The AlayaCare system allows us to remain compliant, manage client and home care worker schedules accurately and has simplified our revenue cycle management strategies.

AlayaCare has helped my company stay on top of our patient/nurse schedules. AlayaCare's scheduling system has kept my scheduling team and field nurses organized. The fear of missed visits has been tremendously reduced. Scheduling is a breeze. It is very easy to use.

The time it takes to send out a visit offer to their mobile app/SMS takes too long. AlayaCare is solving this problem.

Fixing the visit offer feature so that there is no delay in sending the offer out to our nurses. AlayaCare is also integrating Zoom messaging with AlayaCare's visit offer feature. AlayaCare has also developed a system to remind out nurses about their upcoming scheduled visits. A system to remind our nurses to clock in and clock out of their visits is currently being developed.

We have tried other software systems before & nothing compares to Alayacare! There's so many features & it makes scheduling easy! Customer support is always quick to help!

once in a while the system will lag. Only once in a blue moon!

Alaya

Drag and drop feature has been great for scheduling. There is a lot undiscovered but I have a consultant to help me utilize and build with the platform.

Not able to group together clients to drag and drop. More features for the app for administrators use.

Easy to use platform, great support

Past issues with errors and slow data loading, but has since been much better. There is so much that can be utilized as we grow and see the benefit potential.

- ready access to all our data

- live time knowledge of where staff are

Alayacare care can be a bit clumsy - so many moving parts. Once we were able to determine what works for our situation and what doesn't things ran along much smoother!!

- managing a large volume of data

It contains what an agency needs for scheduling and keep clients information. Plus is HIPAA protected. ALso helps to keep track on recurrent visits, and easy to manage.

There are some features that needed improvement.

Scheduling and not missing clients