Airbrake Reviews

User Rating

4.6/5 (Based on 101 Ratings)

Rating Distribution

Excellent
63.4%
Very Good
33.7%
Average
3%
Poor
0%
Terrible
0%

User Sentiments

Real-time Error Monitoring, Detailed Error Reporting, Easy Integration, Extensive Integrations

Limited Functionality, Unintuitive Error Grouping, Notification Overload, User Interface Complexity

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Review Summary

Review Summary: Airbrake is lauded for its user-friendliness, stability, and extensive features. Praised for being intuitive and easy to set up, it offers a range of functionalities such as error and performance monitoring, real-time alerting, and root cause analysis. Its user interface is praised for its clarity and customizability, while its stability and uptime are seen as major strengths. Airbrake is also well-regarded for its strong customer support and its ability to integrate with various tools and technologies.

Pros

Detailed error tracking and performance monitoring.
Easy integration with various programming languages and frameworks.
Realtime alerts and notifications for quick issue resolution.
Userfriendly interface simplifies error tracking and analysis.

Cons

Steep learning curve for users new to error tracking tools.
Limited customization options for advanced error handling needs.
Potential performance impact on applications with high error rates.
Pricing plans may be expensive for small businesses or startups.

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Reviews

Anonymous User

July 27, 2022 Source: G2.com

"Instant visibility of errors, specially with the Slack integration"

What do you like best about Airbrake?

Airbrake is the first step for us to recognize that something is going on with our system. The Slack integration notifies instantly about any error that happens.

What do you dislike about Airbrake?

It would be helpful to alert you when you've reached the cap for a project.

What problems is Airbrake solving and how is that benefiting you?

We are finding bugs and recognizing suspicious activity.

Anonymous User

July 26, 2022 Source: G2.com

"It's easy to see logs, errors for different environment."

What do you like best about Airbrake?

I generally use production errors and logs.

What do you dislike about Airbrake?

I didn't find what I dislike. I think, all good.

What problems is Airbrake solving and how is that benefiting you?

We can see production issues.

Aman D

June 18, 2022 Source: G2.com

"Airbrake software review"

What do you like best about Airbrake?

The best think about airbrake is its easy to use

What do you dislike about Airbrake?

Not as of found any currently. I like airbrake as it fixes the bugs easily.

Recommendations to others considering Airbrake:

Definitely yes,, i would like to recommend others to use this software.

What problems is Airbrake solving and how is that benefiting you?

Bug solving, error solving etc.

Anonymous User

May 12, 2022 Source: G2.com

"We have been customers for over 4 years"

What do you like best about Airbrake?

Our dev team uses the error tracking tool on a daily basis.

Recently we had a glitch with our billing for some Sydney setting but the support team and Ben Sharp was able to quickly help us and resolve this for us.

It's nice to see a human touch and a company that cares about their loyal customers (we are not just a nuber for the).

What do you dislike about Airbrake?

I suggested to add 1 email flow:

Keept he devs email notification and add 1 email flow for managemnt team (as people like me would ony read the managament emails)

What problems is Airbrake solving and how is that benefiting you?

Development, R&D

Armando M

May 10, 2022 Source: G2.com

"Highly recommended"

What do you like best about Airbrake?

It is simple and clear, with a high level of detail and very fast event searches.

What do you dislike about Airbrake?

When I have many projects, sometimes I get lost selecting one of them.

Recommendations to others considering Airbrake:

Since I started my IT career I have used a lot of bug trackers, but Airbrake is by far the best

What problems is Airbrake solving and how is that benefiting you?

Quickly find errors in production. Avoiding having to navigate through lines and lines of logs.

Wagner S

May 10, 2022 Source: G2.com

"Essential for any business."

What do you like best about Airbrake?

Push Notifications, metric aggregations, hooks with different communication softwares, email sending, and tracing for issues.

What do you dislike about Airbrake?

To be honest, I'm trying to figure out improvment points to this tool, but it's seems to be challenging.

Recommendations to others considering Airbrake:

Just go forward! Your business deserves it!

What problems is Airbrake solving and how is that benefiting you?

Basically we are solving the 24x7 monitoring problem over the production applications. The benefits it's clear, to be passive during most of the time, and actively during an raised issue.

Anonymous User

May 10, 2022 Source: G2.com

"Great tool to monitor and detect issues!"

What do you like best about Airbrake?

The ability to see in real time how the erros appear on my service.

Airbrake let me track and follow each error occurrence on the service and track the origin to solve it later.

What do you dislike about Airbrake?

The number of occurrences per day.

I would like to see a 60-90-1year track of the issues on the error number distribution. This will help to get a general trend and detect any additional errors.

What problems is Airbrake solving and how is that benefiting you?

Error tracking, bug fixing, debugging.

Those are only a few issues that I can solve with airbrake.

This also help me to get control of all the aspects of my service.

Ravi S

May 3, 2022 Source: G2.com

"Love it! A onestop solution to view the errors and performance issues"

What do you like best about Airbrake?

The graphical representation of the issues is quite useful in understanding the severity of the errors. Different kinds of filters are really helpful to easily navigate and view the root cause of the issues. The feature to connect with different apps like Slack is quite useful too.

What do you dislike about Airbrake?

Though the user interface is good, it can be overwhelming for a first time user.

What problems is Airbrake solving and how is that benefiting you?

It is easy to find production issues and timely notifications regarding the issues help us to take prompt action about the major and repetitive issues.

Ruben G

April 27, 2022 Source: G2.com

"Recommended tool for all developers"

What do you like best about Airbrake?

How it integrates with existing systems. It was very easy to integrate with our existing codebase. And the integration was seamless.

What do you dislike about Airbrake?

Not really a dislike but I'd like to have a more powerful search feature.

What problems is Airbrake solving and how is that benefiting you?

Very easy to spot errors in all our environments.

Anonymous User

February 11, 2022 Source: G2.com

"Airbrake is very useful"

What do you like best about Airbrake?

Very easy to find production errors on the app

What do you dislike about Airbrake?

Not a fan that the UI gets a bit hectic at times

What problems is Airbrake solving and how is that benefiting you?

We find production issues with airbrake and measure how often we get them

Airbrake Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Airbrake?

Review Summary

Pros

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Anonymous User

Anonymous User

Aman D

Anonymous User

Armando M

Wagner S

Anonymous User

Ravi S

Ruben G

Anonymous User

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