Airbase Reviews

Airbase has designed its features to be very easy & efficient. The process of creating the virtual cards, transferring ownerships, setting the reimbursement approval rules, exporting data for projects, and reaching out to the customer service have been so easy and so quick.

I wish there were more filter options to get the exact datasets I can get when exporting or even when I'm browsing the transactions/reimbursements to find the items I'm looking for.

Airbase resolves every issue I've brought up with reimbursement and synching with our other software, Netsuite.

The system is easy to use, and the great thing is that we can record 90% of our expenses automatically.

Also, we are very happy with the cashback option.

Honestly, I didn't find anything disliking about the system.

Spend Management

AP Automation

Expense Management

Invoice Management / Billing

Easy to use, user freindly, and not bulky

Being able to edit the home page to what I would like to be able to see

Being able to approve expenses and add receipts helps us keep track of our paper trails for automatic payments for the systems we use

Airbase allows me to pay vendors ahead of time.

It detects errors rapidly before making payments by matching POs, receivables and invoices.

It has a mobile application that has all the features available on cloud-based solution.

Uploading receipts sometimes make the mobile application to buffer mainly when using mobile data.

Airbase makes it a breeze to manage spend, expenses, invoices and vendor in real-time.

Controlling finances is made a breeze which help eradicate fraud.

intuitive interface for end users. easy to tell who might be holding up a reimbursement so I know who to follow up with. being able to email the receipt is especially helpful

nothing has stood out for a dislike. no notes

historically getting reiumbursed has taken an eternity. this has been fast and is easy to pinpoint exactly who I need to be following up with if it is taking longer than expected

First, Airbase makes it really simple for folks to review and approve invoices. The A/P streamlining is very good, and also user-friendly on the admin side. That's easily it's biggest strength. The Corporate card feature is pretty useful, as you can create cards on an as-need basis for employees.

Another great thing about Airbase is that it's clear they are working on new features and updates constantly. We adopted Airbase in early 2022 and have seen many improvements and quality of life updates throughout it.

Customer support is pretty decent overall, and ease of integration was surprisinigly simple.

I would say that currently expense management for employees isn't great, but I know a re-work is being released currently. I would also say that the constant updates, while a good thing, can also make things a little confusing at times if you aren't aware of that changes that they are making. For example, if I run a certain report and manipulate the data into a different spreadsheet to make it easier to read/use, the other spreadsheet has a set format that I created. They often are adding new elements and dimensions into reporting, which make the different spreadsheet have trouble reading the data without making further edits. Still, I'd rather have better reporting and more dimensions than not, so while it's not a bad thing necessarily, it just makes it a little tough at times.

Our A/P process was lengthy and controls were not as strong as they could have been. Fortunately, Airbase has really helped in both of these departments greatly.

Airbase was the benchmark when we were scouting for options for US. Automatic syncs with QuickBooks and Netsuite, automation of vendor bill accounting, approvals and payment processing, reporting solutions, virtual card offering, ease of use and navigation - all of these offerings on a single platform; there is nothing more one could ask for!

Initially, it was a little confusing to understand, but you eventually get the hang of it.

Literally, everything that I've mentioned under 'what I like best.'

- Straightforward user interface

- Intuitive flow from creation to payments

- Automatic field population when uploading invoices, forms, etc.

- Excellent custom rules implementation; for example, based on tags, types can be redirected to the correct person for approval.

- Automatic funds management converts it from a mere tracking tool into an end-to-end solution.

- Resposive mobile app

- Have ability just to email the invoices and the app takes care of everything from interpreting the data to creating drafts.

- The system converts the amount based on the exchange rate on the day of reimbursement initiation rather than the invoice date when making payments in currencies other than the invoice currency.

Reimbursement to employees spread across the globe.

We have been using Airbase for over a year now to manage our AP and expense reimbursements. Its an easy to use product, allows us to create virtual cards quickly and easily and also integrates with our accounting setup. Cashback on total spend is a sweetner of course. It was also easy to implement and very easy for all users and vendors tou se.

Expense reimbuirsement was for each line item but I just got notified that the product is being upgraded so people can put expense reports rather than each line item going as a separate expense reimbursement request.

AP management; expense reimbursements

keeps you aware of the process along its journey

nothing off the top of my head, all so simple and easy

easy reinbursement