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I really like how functionally the bot constructor is made here. You can make and test a voice robot in an hour, just by reading the documentation, without outside help. Of course, voice channels are also needed, but the service provides everything for testing.
However, the visual bot builder is not intuitive. I would like to simplify it for the average user while leaving powerful functionality. Other than that, call reporting leaves a lot to be desired.
Just try to deal with the service and read the documentation, it's cheaper than contacting an agency
For my company, it was necessary to make an informational one-time call to existing customers. The agency set a huge price, but I found a constructor, figured it out, and made a bot in an hour. It remains only to find the trunk and record the phrase with the announcer.