aiaibot Reviews

aiaibot is structured and way less complex than I expected chatbot software to be.

Even for non-coders, non-programmers and just the the creative copywriter-crowd, this is an easy-to implement professional tool for clients. With aiaibot, you can easily put a concept into practice for your client, let the bot speak 24/7 or even use the voting or NPS tools as a feedback function.

The UX Design is relatively simple and understandable.

You can link it to various platforms (e.g. facebook) easily.

And since I know aiaibot, they have constantly improved and increased the service and capabilities of their product!

Today, you can even put in a hand-over to a live person via Slack. How cool is that.

Can be optimized:

– for saving your ideas or changes, you need one or two clicks more than you'd expect (being spoiled by other self-saver software of today)

– as a copywriter, you'll still need a hint by web admins or programmers to put it on the right spot on the website

– being able to copy-paste similar threads with tiny differences in content would be helpful in future

It's a great product to get started, try out and take first steps in digital interaction with (even anonymus) customers. It's a both powerful and simple tool in digitization – made in Switzerland.

– your brand / company can be reached 24/7

– you can generate leads

– if your chatbot's out of special answers, you can link to a live chat with a person, keeping and satisfying a customer lead

– inform in an interactive way (interaction between brand and customer)

– you can use it to find out both customer needs and barriers, thus optimizing your (digital) offers/services

– the power of branding: the chatbot adds personality to your brand, the way it talks and interacts