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AgoraPulse Reviews

User Rating

4.4/5 (Based on 5,205 Ratings)

Rating Distribution

  • Excellent

    48.6%
  • Very Good

    44.3%
  • Average

    5.8%
  • Poor

    0.6%
  • Terrible

    0.6%

User Sentiments

User-friendly interface, Comprehensive reporting features, Efficient scheduling features, Unified inbox for managing social interactions

Limited Instagram functionality, Occasional glitches and bugs, Limited social listening capabilities, Inconsistent mobile app experience

Do You Use AgoraPulse?

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Review Summary

Overall, AgoraPulse receives positive reviews for its user-friendly interface, comprehensive social media management capabilities, and excellent customer support. Users appreciate the ability to manage multiple social media accounts from a single platform, schedule and publish posts, respond to comments and messages, and track campaign performance. Some reviewers mention occasional technical glitches and limited reporting options, but these issues are generally overshadowed by the overall positive experiences.

Pros

  • Streamlined social media management with centralized publishing, scheduling, and analytics.
  • Enhanced collaboration through team member assignments and approval workflows.

Cons

  • Limited customization options may hinder advanced social media marketing strategies.
  • Occasional glitches reported by users might disrupt smooth platform operation.

AI-Generated from the text of User Reviews

Reviews
LD

Lauren D

May 18, 2024 Source: G2.com
"easy to use, very little issues, amazing customer service and support"
What do you like best about Agorapulse?

Customer service, very quick to reply and resolve issues or requests

What do you dislike about Agorapulse?

we've had a couple instances of posts failing or posting twice, but very minimal

What problems is Agorapulse solving and how is that benefiting you?

being able to schedule with issue, providing detailed and branded reports allows us to upgrade our offering to our clients and make strategic decisions

Read more
BA

Brigid A

January 17, 2024 Source: G2.com
"Makes Managing Multiple Clients a Breeze"
What do you like best about Agorapulse?

Agorapulse offers a great calendar view for clients' profiles as well as customizable reports to help you track postings and key in on important data.

What do you dislike about Agorapulse?

I wish Agorapulse has a true drafting option. Once you've created a post you have to place it in a schedule or queue. With some clients this can mean posts get launched for being finalized, not all clients have or want a portal for reviewing content within the Agorapulse system.

What problems is Agorapulse solving and how is that benefiting you?

We are able to quickly see messages to clients' pages and respond quickly resulting in more leads and conversions for our clients. Previously we would have to create specific task lists to go over clients once a week-now we can check in multiple times a day with ease!

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AF

Adrianna F

December 19, 2023 Source: G2.com
"Finally, an affordable and reliable social scheduling platform that I love!"
What do you like best about Agorapulse?

I like that I can rely on the content to post, as well as its ability to be able to mass schedule Contant, while still being able to customize particular posts for particular platforms. An example of this would be posting a real to Instagram versus posting that same video, just size differently to LinkedIn. I also love the ROI feature and being able to connect ur google business account.

What do you dislike about Agorapulse?

You do have to pay extra for Twitter analytics due to Elon Musk, charging third-party vendors to pull that data. I also wish that on all platforms and analytics, I could have the ability to separate out, paid social and organic social, as this is only available on 1 to 2 platforms.

What problems is Agorapulse solving and how is that benefiting you?

Being able to schedule all of my Contant in one place and being able to book schedule, while still customizing for particular platforms

Read more
AU

Anonymous User

November 15, 2023 Source: G2.com
"Agorapulse is an invaluable platform"
What do you like best about Agorapulse?

Our move across to Agorapulse was unexpected however it was easy to implement, the platform is simple to navigate and we instantly saw the benefits of moving across.

The social listening has allowed us to find business leads for other departments within the company. Being able to track specific hashtags on Instagram has been invaluable, especially when we're running campaigns. We use this feature on a daily basis and it has allowed us to be more interactive with people who mention our companies.

We use the calendar to schedule and track all of our social media content. Having two businesses, Agorapulse makes it easy to track what content we have scheduled for each social media platform, when we're running campaigns and what events we have coming up. The ability to schedule posts across different platforms at the same time helps us with time efficiency, as does being able to duplicate previous content.

What do you dislike about Agorapulse?

The character limit being set to 300 characters for LinkedIn is limiting when on the platform itself you can use more characters.

A useful feature would also be if you could post carousels on LinkedIn through Agorapulse.

When assigning posts to colleagues to approve, some posts are missed as the email notifications aren't always clear what needs approving, this means making the post a draft and re-sending for approval.

What problems is Agorapulse solving and how is that benefiting you?

Agorapulse helps us with time management as we're able to easily schedule content using the calendar. It helps us keep track of all of our content which would otherwise be overwhelming to keep track of. The calendar provides a visual aid which allows us to add notes so we can easily plan out content.

Read more
LB

LaYauna B

September 22, 2023 Source: G2.com
"Agoapulse Experience Nothing Short of AMAZING!"
What do you like best about Agorapulse?

I work at a non-profit and have been using Agorapulse for over a year now and the software is SO AMAZING! They have affordable pricing for any business and customer service is THE BEST I HAVE EVER RECEIVED! We had a different situation to where we had an agency running our accounts but we wanted things transferred in-house and the process was SO SEAMLESS. I use Agorapulse every day (maybe even multiple times a day) to post updates about our non-profit programing, making it 10x easier!

What do you dislike about Agorapulse?

There's not much to say here. They are continuous updates that allow the best user experience and some issues are with the social media platforms not with Agora.

What problems is Agorapulse solving and how is that benefiting you?

The ease of posting!

Read more
KR

Kara R

September 5, 2023 Source: G2.com
"A full suite of features that make life easier!"
What do you like best about Agorapulse?

It is a very well rounded set of tools for anyone looking to extensively manage their social media presence across all major platforms.

What do you dislike about Agorapulse?

AgoraPulse used to be a more economical option but now it is just as expensive as Sprout and we left Sprout because of regular price increases.

What problems is Agorapulse solving and how is that benefiting you?

The ability to manage many client's social media platforms all in one place in an organized manner with great reporting on the backend.

Read more
KP

Karen P

August 14, 2023 Source: G2.com
"Awesome Scheduling Tool!"
What do you like best about Agorapulse?

I will start off by saying that I did a LOT of research before settling on Agorapulse for my scheduling tool. I am a social media manager at a nonprofit organization and we post several times a day across four different platforms. Agorapulse has really expedited the time it has taken me to schedule our post. I love that I can edit them simultaneously if I need to differentiate them. It's a really easy interface and the customer service is excellent.

What do you dislike about Agorapulse?

I wish there was a way to schedule a carousel on Instagram without having it be sent to my phone to be posted that way. I also wish that while I was scheduling all platforms at the same time that I could schedule the posting times to be different. I don't like the analytics very much - I downgraded my Agorapulse plan to not include much time on this so I can still pay for Iconosquare because it offers more and in a better format.

Recommendations to others considering Agorapulse:

Utilize the free month trial before signing on so you can test everything out and see if it is a good fit for you and your work.

What problems is Agorapulse solving and how is that benefiting you?

I am able to simultaneously edit posts going on various platforms. It solves the problem of me having to go back and forth and edit across multiple platforms. Saves a lot of time and frustration! I used to not be able to see notifications, mentions, messages, etc. very easily but now I can easily check those every day through Agorapulse. It has helped tremendously! I no longer miss things and it's so much easier to have in one spot. Unlike some other platforms, Agorapulse allows you to tag pages on Facebook and LinkedIn (not people profiles but no platforms allow for that) and on Instagram and Twitter.

Read more
EB

Emily Anne B

August 10, 2023 Source: G2.com
"Effective, easy and a must for social managers!"
What do you like best about Agorapulse?

I love the ease of being to plug in all the posts from each platform all at once and being able to customize each one! I love being able to respond to everyone on all platforms from one spot.

What do you dislike about Agorapulse?

I think what I dislike the most is sometimes when you put the caption, link or whatever is into Agorapulse to schedule, it doesn't always pop up and can take a few minutes or a few tries to make sure it's ready to go.

What problems is Agorapulse solving and how is that benefiting you?

Agorapulse just makes it easier to do mostly everything from one spot. There are only a few things I have to do ad hoc or by hand from my phone.

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PC

Patriq C

August 10, 2023 Source: G2.com
"Probably the best monitoring and social media management available"
What do you like best about Agorapulse?

Everything! It's simple to use. The customer service is absolutely incredible. All the functions available are great. The price is also pretty cheap regarding all the fucntions available. This text was not create through Ai!

What do you dislike about Agorapulse?

That we now have to pay extra for Twitter (X) monitoring. I guess it is the social media that charge extra but it is annoying. It could be cool to include AI in creating visuals and text for social media calendar.

What problems is Agorapulse solving and how is that benefiting you?

Having everything I need regarding social media in the same place. It's pretty cool to program all social media channels in one place.

Read more
JL

Joe L

August 10, 2023 Source: G2.com
"The PRIMARY Tool for Social Media Management"
What do you like best about Agorapulse?

As a seasoned user of various social media management tools, I've found Agorapulse to be an absolute standout. From the very beginning, the platform welcomes you with an intuitive interface that ensures even newcomers to social media marketing can feel at home.

In an ever-evolving digital landscape, it's imperative to have tools that not only keep up but also empower brands to lead. Agorapulse does just that. Highly recommended for businesses of all sizes!

Lastly, I must commend the Agorapulse support team. They are quick, efficient, and always willing to help, ensuring that any hiccup (which are far and few) is resolved promptly.

What do you dislike about Agorapulse?

As of my last use, the platform doesn't support every social media network. For brands using lesser-known or niche platforms, this could be a drawback.

Although their web platform is pretty solid, the mobile app has occasionally been glitchy and not as intuitive as I would have liked.

What problems is Agorapulse solving and how is that benefiting you?

Unified Inbox: Agorapulse's unified social inbox is a game-changer. Being able to track and respond to all my brand mentions, comments, and messages across different social platforms from one centralized dashboard is invaluable. It's like having an assistant that brings everything to your table.

Scheduling & Publishing: Agorapulse provides a smooth scheduling experience. I particularly love the calendar view, which allows me to visualize my content strategy for the month. The queuing system is also top-notch, ensuring that our content is regularly reaching our audience even during peak times.

Monitoring & Listening: Their social listening feature ensures I never miss a mention, be it direct or indirect. This helps us tap into potential leads, manage our reputation, and respond promptly to customer queries and concerns.

Reports & Analytics: The platform offers insightful analytics that goes beyond just numbers. The detailed yet clear reports have helped me optimize my strategies, understand audience behavior better, and, most importantly, demonstrate ROI to stakeholders.

Team Collaboration: As someone who works with a team, the collaboration features are indispensable. Assigning tasks, leaving internal notes, and reviewing team performance has never been easier.

Read more

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