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Agiloft Reviews

User Rating

4.9/5 (Based on 21 Ratings)

Rating Distribution

  • Excellent

    90.5%
  • Very Good

    9.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Customizable Workflow, Extensive Integrations, Excellent Customer Support, Flexible and Configurable

Outdated User Interface, Complex Configuration, Slow Performance, Limited Reporting Functionality

Do You Use Agiloft?

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Review Summary

Overall, Agiloft receives positive feedback for its user-friendly interface, customizable features, and robust reporting capabilities. Reviewers appreciate the ability to tailor the platform to their specific needs and praise its scalability and ease of use. Additionally, Agiloft's customer support is frequently commended for being responsive and knowledgeable. However, some users express concerns regarding occasional technical glitches and stability issues. Additionally, there are mentions of a steep learning curve and the need for extensive training to fully utilize the platform's capabilities.

Pros

  • Streamlined Service Request and Incident Management: Automates and simplifies processes to improve efficiency and response times.
  • Enhanced Collaboration and Communication: Provides realtime updates and collaboration tools for seamless team communication and issue resolution.

Cons

  • Customization Challenges: Limited flexibility in customizing workflows and reports, making it challenging to adapt to specific business needs.
  • Steep Learning Curve: Complex interface and extensive features can require a significant investment in training and onboarding for users.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

November 22, 2023 Source: G2.com
"Customizable CLM"
What do you like best about Agiloft Contract Management Suite?

Agiloft is very customizable to fit your needs. Every field, rule and integration is possible. The reporting is also great and can be filtered and auto-generated easily.

What do you dislike about Agiloft Contract Management Suite?

Not really a downside; just so much that can be done that it can become a full-time job. Having an implementation team longer would help!

What problems is Agiloft Contract Management Suite solving and how is that benefiting you?

Contracts are now complete from start to finish in one system. Agreements are easily found, and reports run without issue!

Read more
AU

Anonymous User

November 21, 2023 Source: G2.com
"Contract Management System"
What do you like best about Agiloft Contract Management Suite?

Agiloft Contract Management Suite has afforded us the opportunity to manage a vast amount of contracts and modifications in one place where once we were using paper contracts while obtaining original signatures on everything. Time has been taken back by using CMS to allow for greater investment of the teams' time with performance management of these activities. There is so much capability and ease of use of this system and we are still tapping into the tip of the iceburg and exploring further items on our priority lists, as a valuable resource for our team as well as other partnering agencies involved in our collective work. We use CMS daily and the ease of integration with other facets -systems in use for the Department's needs are exemplary. Our Customer Service Support Team is AMAZING and incredibly responsive and accomodating to our "wish lists" and trouble shooting requests.

What do you dislike about Agiloft Contract Management Suite?

I would like to explore building out additional reporting capability which I am certain is there, but we will delve into further sometime in 2024.

What problems is Agiloft Contract Management Suite solving and how is that benefiting you?

Building contracts, modifications for various new programs launched in 2023. Contracting has never been easier to manage since starting to use in 2018.

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HD

Heather D

November 20, 2023 Source: G2.com
"A game changer! Agiloft has completely changed the way I do my job for the better"
What do you like best about Agiloft Contract Management Suite?

Agiloft has helped me to organize my to-do list. Before I used to need to constantly sort through emails to see what had been done and what needed to be done. Now, I log into Agiloft and can immediately see the status of every contract I've touched. I can see the notes and the various versions, the emails and the tasks. It's all there in one place. And, if I'm on vacation or not available to continue a contract review, one of my other associates can pick up right where I left off and continue to serve our clients.

Additionally, as we enter our 3rd year of using Agiloft we're building and using a historical record of our engagements, including negotiations and approvals.

What do you dislike about Agiloft Contract Management Suite?

There have been no downsides. It's been a little hard to convince our internal clients that it can help them like it helps me but some of them are getting the idea.

Some users have complained that it's not immediately intuitive, but most users have learned fairly quickly how to use it.

What problems is Agiloft Contract Management Suite solving and how is that benefiting you?

Organization. Previously we used Outlook, Excel, SharePoint and ContractWorks to do all of the functions that Agiloft does in one place. It's simple and seamless.

We also appreciate version control and the linking of parent/child contracts. It's so nice to have our entire process in one package

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ML

Michael L

October 12, 2023 Source: G2.com
"A powerful end to end CLM tool that will transform your contract management processes"
What do you like best about Agiloft Contract Management Suite?

Agiloft is highly configurable and offers the full spectrum of contract management functionality. It can be adapted to the specific use cases and needs of the organisation. The concurrent user license model enables the tool to be used widely without having to justify the cost of individual licenses for specific users.

Robust access permissions enable tight control over access to data. The user interface can be configured so that it only displays information relevant to the user role. Custom workflows can be designed as really simple, or highly complex and automated with conditionality on field values. Validation steps can be built to ensure a high level of data integrity and process compliance. Fields can be made conditional (for example based on contract type), mandatory, optionally with pre-filled default values, and can created in numerous styles including multi-choice lists, radio buttons, free text.

Advanced search functionality is highly powerful, and can be used to create sophisticated drillable dashboards and reports. The global search and quick search functionality enable users to find relevant records quickly, including via both keywords (documents are OCR'd) and meta data fields.

Contract templates can be integrated and auto-populated based on user input, enabling fast and simple creation of approved agreements without the need for legal team involvement. Email integration captures outbound and inbound emails relating to a contract record. Version control and on the fly redlining makes it easier to track changes during contract negotiation.

What do you dislike about Agiloft Contract Management Suite?

Getting to grips with how to configure the system requires an investment of time, but it worthwhile in helping to understand Agiloft's capabilities and how best to design it. The online Agiloft University certification programme helps local IT teams become self-sufficient in configuration after initial implementation; whilst very comprehensive, this is extremely time consuming and we found that learning through design sessions with the implementation team was more effective.

The user-interface can appear complex initally, and requires careful design to ensure that it is a simple and intiutive as possible.

Import of disorganised collections of legacy contracts is best achieved by cleansing prior to migration; for example Agiloft does not include technology to identify duplicate agreements. The AI Platform can be trained to help capture meta data but as with all AI tools, some manual review will always be required.

What problems is Agiloft Contract Management Suite solving and how is that benefiting you?

Providing a single source of truth repository in which the right people have access to the right contracts

Harmonisation of processes for creating, approving and managing agreements

Clear ownership and transparency

Read more
AU

Anonymous User

March 29, 2023 Source: G2.com
"Best In Class Enterprise CRM !!"
What do you like best about Agiloft Contract Management Suite?

Agiloft is not just one product or solution but a platform that, in addition to its core CLM capabilities can also provide solutions to meet other non-CLM business challenges and needs.

What do you dislike about Agiloft Contract Management Suite?

Agiloft provides superior flexibility, which can sometimes present challenges with governance and change management. Have a plan in place for this at the start.

What problems is Agiloft Contract Management Suite solving and how is that benefiting you?

Consolidated Contract Repository across the enterprise.

Standard Data Structure & workflow process for Legal Teams

Error reduction in Accounts Payable process

Avoidance of penalties with federal compliance

Agility to meet changing business needs and processes.

Integration with other enterprise systems reducing duplication of data entry

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AG

ALLISON G

March 21, 2023 Source: G2.com
"Autoliv - ACLM"
What do you like best about Agiloft Contract Management Suite?

This system can be a one-stop shop for contract management. It is effortless to use, and the set-up flow made sense for business needs. If I had been in the project from the beginning, I would have most likely used the system to its fullest capacity, with one caveat, that is not the fault of Agiloft. They were incredibly helpful in finding a workaround to the effect.

What do you dislike about Agiloft Contract Management Suite?

The only issue that I have with the system is that to store every single purchase order that comes in with the system, that would have been months of development to be able to acclimate to the wide variety of templates that the OEM's use to communicate purchase orders. This is not to the detriment of Agiloft, just the sheer magnitude and variety that did not allow full capacity. They were incredibly helpful in finding a workaround to the effect.

What problems is Agiloft Contract Management Suite solving and how is that benefiting you?

ACLM is providing a solution to "who has the document" and "Where can I find it" Let's not forget "that person is no longer with the company, and I need access to their files." With ACLM, we also make a structure and proper decision flow for contracts, not just "back of the napkin" agreements. The length of history that this will provide is much more effective than a simple 18-month email retention, and all communication is filed by the program and will be consistent with the finding of the data that is/could be required.

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PF

Patrick F

January 25, 2023 Source: G2.com
"Agiloft is an awesome CMS!"
What do you like best about Agiloft Contract Management Suite?

Super robust out of the box, cutting edge technology, super easy front end, and multiple ways to experience nimble extensibility.

What do you dislike about Agiloft Contract Management Suite?

There is not much to dislike, but if I had to pick something, it would be that, sometimes, the system is so robust that it may be challenging to find exactly what you want. But that is where Agiloft assists with their world-class tech support.

What problems is Agiloft Contract Management Suite solving and how is that benefiting you?

Single source for contracts, approval work flows, customizable dashboards, easy integration to Teams and Word, AI assisted contract searching, rules and workflows to automate your CM.

Read more
AJ

Adam J

January 25, 2023 Source: G2.com
"Agiloft CLM"
What do you like best about Agiloft Contract Management Suite?

Agiloft has become one of the leading CLM systems in the industry. The interface is simple to use and intuitive.

What do you dislike about Agiloft Contract Management Suite?

I am unaware of any major issues with the product for the majority of CLM needs.

What problems is Agiloft Contract Management Suite solving and how is that benefiting you?

Agiloft supports the major aspects of the contract management lifecycle including document storage, review, versioning, etc.

Read more
KL

Kari L

January 24, 2023 Source: G2.com
"Detailed and thorough contract management solution"
What do you like best about Agiloft Contract Management Suite?

The most helpful experience with Agiloft is all the functionality and comprehensive nature of the product. The support is also excellent!

What do you dislike about Agiloft Contract Management Suite?

The ability to learn all the functionality is very detailed and takes a lot of time to learn and complete to make the best use of the system.

What problems is Agiloft Contract Management Suite solving and how is that benefiting you?

Agiloft provides the ability to efficiently and effectively track many contract types and functionality needed in our very complex environment.

Read more
ML

Matthew L

January 24, 2023 Source: G2.com
"Self-configurable system"
What do you like best about Agiloft Contract Management Suite?

I consume NO IT resources to evolve the system. It is so easy to configure that you don't need to spend consultancy dollars or internal IT resources to optimimize or improve the system.

What do you dislike about Agiloft Contract Management Suite?

Nothing. Their technology improvement footprint is so robust that I am likely 2-3 years behind implementing the enhancements they've already put in. Great overall system

What problems is Agiloft Contract Management Suite solving and how is that benefiting you?

They are looking ahead at reducing legal resourses with AI and clause libraries. They are also working on insurance requirements which is key for risk assessment and mitigation.

Read more

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