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Adjust Reviews

User Rating

4.2/5 (Based on 189 Ratings)

Rating Distribution

  • Excellent

    45.5%
  • Very Good

    34.4%
  • Average

    15.3%
  • Poor

    3.2%
  • Terrible

    1.6%

User Sentiments

Reliable Attribution, Extensive Integrations, Helpful Customer Support, Effective Fraud Prevention

Unintuitive User Interface, Slow Reporting, Limited Data Export, Complex Setup Process

Do You Use Adjust?

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Review Summary

Users commend Adjust for its robust attribution and post-install analytics capabilities, highlighting its accuracy, granularity, and customizability. Reviewers appreciate the platform's user-friendly interface, comprehensive reporting options, and helpful customer support. The ability to track and analyze user behavior across channels and devices is particularly valued. However, some users have expressed concerns about the complexity of the platform and the need for dedicated resources to fully utilize its features. Additionally, a few reviewers have reported occasional technical glitches and issues with data accuracy.

Pros

  • Accurate attribution: Precisely tracks user touchpoints across channels.
  • Advanced analytics: Robust data analysis capabilities for insights into campaign performance.

Cons

  • Limited integrations: Limited options for integrating with other marketing platforms.
  • Steep learning curve: Users may need time to become proficient with the platform's features.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

June 11, 2024 Source: G2.com
"easy to use"
What do you like best about Adjust?

Customer relations are excellent. They give me and my team training about the panel whenever we want. Technical teams also respond quickly to our problems.

The interface is simple and convenient.

What do you dislike about Adjust?

Especially on the iOS side, they can not give 100% correct data. Graphical report displays are a bit confusing. When you want to download reports, you can not shape the file as you want.

What problems is Adjust solving and how is that benefiting you?

We track our app downloads, app traffic and app sales through adjust. If advertisers are directing fraud downloads, we can detect this with Adjust and demand a refund from advertisers for fraud downloads.

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HP

Hank P

November 13, 2023 Source: G2.com
"Adjust is an excellent attribution and analytics provider"
What do you like best about Adjust?

Adjusts reporting and analytics features in Datascape are extremely helpful for my business. Their uptime is impressive. We haven't experienced a significant outage of attribution in two years of using Adjust.

The people are friendly and they do not have very high turnover, allowing us to build relationships with the people working on our account.

What do you dislike about Adjust?

The only occasional complaint I have about Adjust is that it sometimes takes longer to receive support than I'd like. Most often this is because of needing input from an engineer or technical person that is located in Germany, so we have to wait until they're available.

What problems is Adjust solving and how is that benefiting you?

Adjusts reliable attribution service is the entryway into using their entire suite of tools. Their reporting platform allowed us to deprecate our internal BI tool that was expensive to maintain, saving us hundreds of hours. Their fraud rejection Signature SDK has allowed us the freedom to experiment with smaller UA channels without worrying about the possibility of paying for fraudulent traffic.

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AU

Anonymous User

November 8, 2023 Source: G2.com
"Dependable data in a privacy-conscious world"
What do you like best about Adjust?

Adjust consistently shows that it is willing to adapt to an ever-changing landscape of data privacy while maintaining an unparalleled level of transparency and accuracy. Integrating with new partners is mostly seamless and client support is responsive and knowledgeable.

What do you dislike about Adjust?

Of minor note, the transition to the new Adjust Suite interface has been rocky and has required re-learning the fundamentals of the platform, though Adjust is better for having made the switch.

What problems is Adjust solving and how is that benefiting you?

Adjust is bridging the SKAN landscape and making it easier to define, understand, and report data in this space.

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AU

Anonymous User

November 8, 2023 Source: G2.com
"An intuitive tool with great features"
What do you like best about Adjust?

Adjust has an intuitive UI that is easy to navigate. The Datascapes functionality makes it easy to build quick reports, and features like security options are straightforward.

What do you dislike about Adjust?

Optimization could be better when running reports past certain time windows, generating reports can be slow at times.

What problems is Adjust solving and how is that benefiting you?

It's data structure and reporting functions are helpful in digesting large datasets for our app campaigns across multiple networks.

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AL

Andrew L

October 23, 2023 Source: G2.com
"Adjust.com is incredible"
What do you like best about Adjust?

Adjust.com has saved us thousands of dollars in ad spend. My only regret is that we didn't do this earlier. Not only is the product amazing for our apps (super helpful in understanding our conversions), the customer support team is without a doubt the best support team I've ever experienced.

What do you dislike about Adjust?

It's confusing to set up at first but after reaching out to the Adjust support team, I was able to get everything set up and running perfectly.

What problems is Adjust solving and how is that benefiting you?

Adjust helps us understand our conversions, our in-app analytics, and where users are converting (and on which platforms). The Apple App Store analytics is great but Adjust.com takes our data to a new level and has already saved us thousands of dollars.

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CM

Carla M

May 30, 2023 Source: G2.com
"Your perfect MMP"
What do you like best about Adjust?

I have implemented Adjust as our main MMP in two big scale ups in the past (SoundCloud and Clue) and now I have just implemented in the current startup I am working for. It is easy to implement and you get super detailed insights straight away. Customer support is also very reliable.

What do you dislike about Adjust?

Sometimes you need to navigate to an old interface in order to do certain actions like connecting partners APIs. I would prefer if there was only one interface.

What problems is Adjust solving and how is that benefiting you?

Tracking and attributing installs and subscriptions to the right channel.

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IO

Igor O

November 8, 2022 Source: G2.com
"Best MMP experience and a great attribution partner"
What do you like best about Adjust?

A lot of flexibility in their system to configure your attribution models and connect with various other partners / third-party systems. Support is great, always has been. They are truly 'a partner'.

What do you dislike about Adjust?

Until a year ago, you could not nicely combine iOS and Android data in nice graphs. But they released tons of options which makes it the best MMP of the big 3.

What problems is Adjust solving and how is that benefiting you?

Measuring app installs and in-app events with a lot of protection in place. Adjust also has security certifications and is saving data in the EU which makes them a great tool to have when your company's security standards are high.

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AU

Anonymous User

October 26, 2022 Source: G2.com
"Adjust MMP"
What do you like best about Adjust?

The product as well as the responsiveness of the support teams

What do you dislike about Adjust?

Adjust doesnt have a reporting API which makes it hard to pull reporting into our platfomr

What problems is Adjust solving and how is that benefiting you?

Adjust is delivering best in class Mobile Measurement Solutions and that helps us track attribution on our mobile UA and in-app conversion campaigns

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SD

Satyam D

September 30, 2022 Source: G2.com
"Best Guide for Data Interpretation & improving marketing strategies"
What do you like best about Adjust?

Ease of Access, Best assistance from Adjust Team. Dedicated Managers & team for quicker solutions

What do you dislike about Adjust?

Adding CSV headers manually, it should be in pre-defined format

What problems is Adjust solving and how is that benefiting you?

Helps me creating multiple trackers link for individuals and accuracy for same

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T

Tuğba

September 27, 2022 Source: G2.com
"very useful"
What do you like best about Adjust?

fast and easy installation, stable panel operation, having a handy report screen, making the settings quick and easy, and having the invoice screen easily accessible.

What do you dislike about Adjust?

I didn't like the difficulties in generating automated reports. Apart from that, I am having problems in reaching sales specialists. I think it should be easier to get sales specialists.

What problems is Adjust solving and how is that benefiting you?

Fast and easy event tracking via adjust.

Read more

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