Home/ Appointment Scheduling Software/ Acuity Scheduling/ Reviews
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Ease of Use, Extensive Integrations, Flexible Scheduling Options, Automated Reminders
Limited Mobile App Functionality, Confusing Email Functionality, Inadequate Customer Support, Occasional Software Glitches
Acuity Scheduling receives positive feedback for its user-friendly interface, ease of use, and time-saving capabilities. Many reviewers highlight its efficient online scheduling, appointment reminders, and seamless integration with various platforms. Additionally, the customer support team is widely praised for its responsiveness and helpfulness. However, some users have expressed concerns about the limited customization options and occasional glitches in the software. Overall, Acuity Scheduling is generally well-received for its user-friendly design and effective scheduling features, making it a popular choice among businesses seeking a user-friendly appointment scheduling solution.
AI-Generated from the text of User Reviews
Acuity is easy to integrate with my Squarespace website and Zoom to schedule appointments.
There's nothing about Acuity that I don't like. It's so easy to use.
I am a solopreneur and Acuity makes it so easy for my clients to schedule and saves me lots of time.
Acuity is helpful in many aspects. It is the tool that we use to schedule meeting with clients and prospects. We also use it to schedule meetings internally. Easy to use!!!
One thing I dislike about acuity is that it doesn't automatically put the event on the calendar (or send a calendar .ics invite), you have to click the button to add the event to your calendar.
Acuity Scheudling is solving our calendar scheudling problem. It benefits my company by giving us the ability to easily schedule meetings with clients and prospects.
I love that I can create multiple kinds of appointments for my clients to choose from and that it syncs with my Google calendar so that I don't get double booked.
There isn't much that I don't like about this product, I find that it does what I need.
Acuity helps me to book appointments with my clients easily. It saves me time, rather than going back and forth with my clients with possible dates, I just have to send them my link and they pick the date that is the best time for them.
Price point is better then any other software I researched for for a large team. Acuity is very easy to use for talent acquisition team. As administrator you can view full teams calenders, move interviews between recruiters. Each member has own calender and private booking link .
The only downside is it is not intergratable with Microsoft Teams.
Acuity is benefiting our team by making scheduling interviews very easy. It automatically sends appointment reminders to candidates and is intergratable with Zoom.
I love that I can create multiple links based on different appointment types. I no longer have to send numerous emails or have long conversations with clients or potential clients to schedule appointments.
I want the general landing page to be a bit more customizable. I would also like it if clients could add one or more additional email addresses (attendees) when scheduling an appointment. This would help me know when clients want to add the person to a Zoom call instead of them passing on the link and me finding out during the appointment that someone else is joining the call.
Online appointment scheduling and calendar management.
I love the text messaging, reminders for both myself and my client. The paid appointment types. Also, I love integrating with my CRM for different appointment types. It allows me to segment my responses based on appointment types for better, more customized work flows.
It's hard to think of something I dislike. Actually, my biggest complaint is I wish many of Acuity Scheduling's features was available in my CRM so I wouldn't need Acuity Scheduling, but every time I leave to try something different, I return.
My appointment workflows are stellar! When someone books an appointment, I can ensure it is properly segmented once it gets in my CRM. The reminders, the integrations with the calendars, etc.
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Acuity allows students to easily book time with our tutors, it automatically connects with my google calendar and is easy to navigate. Acuity provides direct links to users to give out, it also has embed codes. In my department we have 3 tutors that work together, it is extremely easy to re-schedule students and move them to someone elses calendar when needed.
I use this everyday to keep up with appointments.
One things I do not like is that when I cancel an appointment, it completely disappears from the calendar. I wish it would stay on there but gray out or something like that.
Acuity keeps all of my appointments in one place and provides a central location for students to book tutoring sessions.