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ActiveChat Reviews

User Rating

4.7/5 (Based on 83 Ratings)

Rating Distribution

  • Excellent

    71.1%
  • Very Good

    25.3%
  • Average

    2.4%
  • Poor

    0%
  • Terrible

    1.2%

Do You Use ActiveChat?

Write a Review
Reviews
AA

Agency in Marketing and Advertising

September 7, 2019 Source: G2.com
"Best chatbot builder I’ve used"
What do you like best?

I like that it’s not just for Facebook messenger and I can connect one chatbot to multiple platforms

What do you dislike?

Still waiting for Alexa integration but I know the guys at activechat have been busy with bigger updates.

Recommendations to others considering the product:

Try it, you’ll be very impressed

What problems are you solving with the product? What benefits have you realized?

Automating repetitive customer service tasks for myself and clients

Read more
AU

Anonymous User

September 7, 2019 Source: G2.com
"Best chatbot builder I’ve used"
What do you like best about Activechat.ai?

I like that it’s not just for Facebook messenger and I can connect one chatbot to multiple platforms

What do you dislike about Activechat.ai?

Still waiting for Alexa integration but I know the guys at activechat have been busy with bigger updates.

Recommendations to others considering Activechat.ai:

Try it, you’ll be very impressed

What problems is Activechat.ai solving and how is that benefiting you?

Automating repetitive customer service tasks for myself and clients

Read more
AU

Anonymous User

February 22, 2019 Source: G2.com
"Impressive game plan and steady developments."
What do you like best about Activechat.ai?

The intuitive elements you can drag and drop and connect in a flow are great for novice bot builders to get off the ground quickly.

What do you dislike about Activechat.ai?

Nothing so far, they are very responsive to and active in the community.

What problems is Activechat.ai solving and how is that benefiting you?

I'm attempting to use it build lead generation bots for businesses. There are industries that haven't even begun to tap into this type of marketing.

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GR

G2 User in Retail

February 22, 2019 Source: G2.com
"Impressive game plan and steady developments."
What do you like best?

The intuitive elements you can drag and drop and connect in a flow are great for novice bot builders to get off the ground quickly.

What do you dislike?

Nothing so far, they are very responsive to and active in the community.

What problems are you solving with the product? What benefits have you realized?

I'm attempting to use it build lead generation bots for businesses. There are industries that haven't even begun to tap into this type of marketing.

Read more
GE

G2 User in Real Estate

November 22, 2018 Source: G2.com
"We would highly recommend Activechat.ai"
What do you like best?

Easy-to-use and very functional platform to build and integrate smart bots. The Activechat team is very helpful and quick to respond, even assisting with setting up the bots

What do you dislike?

Nothing to name at this time. They continue to grow their functionality based on user feedback, which is great.

What problems are you solving with the product? What benefits have you realized?

We have been trying to build an intelligent bot for our industry. Activechat has allowed us to do that.

Read more
AU

Anonymous User

November 22, 2018 Source: G2.com
"We would highly recommend Activechat.ai"
What do you like best about Activechat.ai?

Easy-to-use and very functional platform to build and integrate smart bots. The Activechat team is very helpful and quick to respond, even assisting with setting up the bots

What do you dislike about Activechat.ai?

Nothing to name at this time. They continue to grow their functionality based on user feedback, which is great.

What problems is Activechat.ai solving and how is that benefiting you?

We have been trying to build an intelligent bot for our industry. Activechat has allowed us to do that.

Read more
MG

Maximiliano G

November 20, 2018 Source: G2.com
"Activechat.ai Best Chatbot Platform Ever"
What do you like best about Activechat.ai?

This amazing platform makes easy to integrate your Woocommerce store with different platforms like messenger, telegram, and even Whatsapp creating a powerful tool for selling and users assistant. It also have the best support team working quickly resolving any issues. On implementation stage our team and their team work together to solve issues in a very smooth way. Do not doubt. I absolutely recommend Activechat.

What do you dislike about Activechat.ai?

There is no thing a dislike in comparison to other chat platforms. What make us change is the poor support of the others so we are satisfied.

Recommendations to others considering Activechat.ai:

If you have an online store, or if you are a programer, instantly you will realize the power of integrating with Activechat to an online store. This is the only platform we could build this kind of bot.

What problems is Activechat.ai solving and how is that benefiting you?

Is hard to create a conversation and imaging all paths and sequences talking to a user, etc. So visual creation helps a lot in building a smart bot. Integration with Woocommerce is also really amazing, never see in other chat bots something like that. Their suggestions and knowledge in the implementation make it really easy for us, including bot twitching post implementation. We have also plan integrating Activechat with voice search another amazing feature that they have.

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AU

Anonymous User

February 21, 2019 Source: G2.com
"Create Really Powerful Chatbot for Facebook Messenger"
What do you like best about Activechat.ai?

The flexibility. Using the flow/sequence diagram, is really easy for both developers and designers to create sequence (skills) and collect the data via their blocks. Readymade templates (leads magnet, ecommerce, etc) for anyone to first kick-start their bot and easily make changes accordingly. Best, there's Dialogflow integration for NLP.

What do you dislike about Activechat.ai?

The UX isn't that great and can be quite confusing but from their updates, they will be revamping the interface for better user experience. Another flaw may be the server lag which i believe they're also looking at and scaling up their infrastructure. Overall as with many startups, is understandable there'll be bugs and flaws but this development team is actively improving with user's feedback. Kudos!

Recommendations to others considering Activechat.ai:

Some learning curve but very flexible in many usecases

What problems is Activechat.ai solving and how is that benefiting you?

facebook messenger automation. This tool has the capability to create knowledge base bots, collect leads and sell ecom products. Is amazing and we're still learning what Activechat can do.

Read more
GS

G2 User in Information Technology and Services

February 21, 2019 Source: G2.com
"Create Really Powerful Chatbot for Facebook Messenger"
What do you like best?

The flexibility. Using the flow/sequence diagram, is really easy for both developers and designers to create sequence (skills) and collect the data via their blocks. Readymade templates (leads magnet, ecommerce, etc) for anyone to first kick-start their bot and easily make changes accordingly. Best, there's Dialogflow integration for NLP.

What do you dislike?

The UX isn't that great and can be quite confusing but from their updates, they will be revamping the interface for better user experience. Another flaw may be the server lag which i believe they're also looking at and scaling up their infrastructure. Overall as with many startups, is understandable there'll be bugs and flaws but this development team is actively improving with user's feedback. Kudos!

Recommendations to others considering the product:

Some learning curve but very flexible in many usecases

What problems are you solving with the product? What benefits have you realized?

facebook messenger automation. This tool has the capability to create knowledge base bots, collect leads and sell ecom products. Is amazing and we're still learning what Activechat can do.

Read more
GP

Gabrijel P

November 20, 2018 Source: G2.com
"Great platform with many integration options"
What do you like best about Activechat.ai?

The main feature I like besides a very good visual bot architect are the amount of integrations. NLP as well as messaging platforms. Facebook, Intercom are just one of them, and with expected release of Amazon Alexa and Google Home the integrations are becoming really rich.

What do you dislike about Activechat.ai?

The platform is not yet fully mature meaning a lot of development is being done and many new features are being built at present.

Recommendations to others considering Activechat.ai:

A great platform for quick prototyping offering many quick integrations options for market study and live production

What problems is Activechat.ai solving and how is that benefiting you?

Quickly building bot skills, quickly changing the bot based on customer oriented design.

Read more

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