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ActiveCampaign for Sales Reviews

User Rating

4.6/5 (Based on 1,769 Ratings)

Rating Distribution

  • Excellent

    66.6%
  • Very Good

    27.2%
  • Average

    4.5%
  • Poor

    0.8%
  • Terrible

    0.8%

Do You Use ActiveCampaign for Sales?

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Review Summary

Users consistently praise Active Campaign for Sales as a user-friendly platform with robust automation features. They highlight its ease of use, particularly for creating campaigns and nurturing leads. Integration with third-party software is also frequently commended. Some users find the interface a bit overwhelming, especially for smaller businesses, while others mention occasional glitches and slow loading times. The platform's pricing is a point of contention for certain users, but many emphasize its value for its comprehensive functionality.

Pros

  • Easy to use, with many helpful features.
  • Great for automating email sequences and nurturing leads.
  • Robust features with easy integration to other platforms.
  • Customer support is quick to address any issues.

Cons

  • The system can be slow and has some lags.
  • Email design templates could be more visually appealing.
  • Can be overwhelming for new users with many options.
  • Pricing can be high, especially for smaller companies.

AI-Generated from the text of User Reviews

Reviews
DY

Dr. Jennifer Y

February 21, 2024 Source: G2.com
"Easy to use, even for someone who is more technologically challenged!"
What do you like best about ActiveCampaign for Sales?

I needed a program that was easy to use, and ActiveCampaign is just that. Beyond that, it is super affordable, and makes my business life a lot easier. I've been using it for a number of years and have been very happy with it. I'm not super techy and I don't like programs that are super overwhelming to figure out. I've been able to easily manage ActiveCampaign and even create my own sales funnels and all!

What do you dislike about ActiveCampaign for Sales?

I think for what it is, it's pretty easy to use and it's way cheaper than most other options out there with the level of features they have, so I don't have anything I can think of that I don't like about using it!

What problems is ActiveCampaign for Sales solving and how is that benefiting you?

I mostly use it for email communication, and the associated analytics, though I would like to explore other options perhaps when I eventually can bring on team members. I am able to create automated sequences, easily add people to my newsletters or other email funnels, and see who actually opens emails or clicks on particular content so I like that. I can see who doesn't follow through with confirming their opt-ins and try to recapture those leads as well.

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AU

Anonymous User

February 21, 2024 Source: G2.com
"Great tool for email marketing, building landing pages and sales"
What do you like best about ActiveCampaign for Sales?

Automations, mql scoring, lists, tagging and predictive send plus e-commerce option! We love to know that we can use existing features to be able to use other features if Active Campaign at some point

What do you dislike about ActiveCampaign for Sales?

Not suitable for teams where marketing and sales need to be separate

What problems is ActiveCampaign for Sales solving and how is that benefiting you?

Finding mql and turning them into sales leads. We also use it to organize our pipeline.

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JH

John H

February 17, 2024 Source: G2.com
"Excellent CRM and Sales system"
What do you like best about ActiveCampaign for Sales?

Excellent customer service. Migration services helped with understanding the move, and some portion of our email systems.

Automation is very solid, and allows for a very conversational experience with our customers.

Deals board is a very convenient way to manage deals and sales team

What do you dislike about ActiveCampaign for Sales?

Automation supports, very simple logic only, leading to many work arounds.

What problems is ActiveCampaign for Sales solving and how is that benefiting you?

Customer relationship management, constant communication, lead nurturing and management

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LP

Laura P

February 11, 2024 Source: G2.com
"The best of what can be a tricky bunch of softwares"
What do you like best about ActiveCampaign for Sales?

Lots of good automation functions, we run our whole business through AC as it links to everything we sell.

What do you dislike about ActiveCampaign for Sales?

It's gone up in price recently so its not as affordable anymore.

What problems is ActiveCampaign for Sales solving and how is that benefiting you?

it links to all the softwares we use in our tech stack and the API is pretty solid

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JB

Jodie B

February 10, 2024 Source: G2.com
"Great for work flow. Simple, Easy and Clean"
What do you like best about ActiveCampaign for Sales?

I use the system to email out to our clients. Setting up an automation is easy. Whenever there is something a little technical to try there is normally always a "how-to" guide that is always easy to find too.

When I have needed to reach out to the Active Camp. Team more so in the early days, they were always super helpful and would send videos to show how to do something

We've recently integrated Deals, something we'd not used before and also engagement score - this has been a big shift in our sales process

What do you dislike about ActiveCampaign for Sales?

The webforms are a little clunky not as pretty as I would like them to be.

Also when a client is deleted, maybe Archive not delete

Recommendations to others considering ActiveCampaign for Sales:

Go for it, this system is easy to use and integrate into your website with web forms and email setup is simple too.

What problems is ActiveCampaign for Sales solving and how is that benefiting you?

Email Automation

Email News Letters

WebForms

Engagement score - flagging warmer leads

Everything is all in one place. With the integration of zappier it makes it easy to work on other systems too.

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AU

Anonymous User

February 7, 2024 Source: G2.com
"Marketing Director"
What do you like best about ActiveCampaign for Sales?

Active campaign makes it easy for the team to create and publish professionally designed emails with ease.

What do you dislike about ActiveCampaign for Sales?

Initial setup was a bit involved, but as a marketer without IT help I was able to navigate this process with the support of Help docs.

What problems is ActiveCampaign for Sales solving and how is that benefiting you?

We are able to very easily segment data so we reach the right person.

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TL

Terry L

February 7, 2024 Source: G2.com
"Great Help for Sales & Mktg"
What do you like best about ActiveCampaign for Sales?

The support is very helpful in getting things set-up. The automation tools are great to manage mktg time and effort.

What do you dislike about ActiveCampaign for Sales?

It can be overwhelming if you aren't familiar with all of the options.

What problems is ActiveCampaign for Sales solving and how is that benefiting you?

We are using it for automated email sequences, collecting leads, re-marketing, newsletters. and for different sales and marketing funnels.

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AU

Anonymous User

February 6, 2024 Source: G2.com
"The best email software by far!"
What do you like best about ActiveCampaign for Sales?

The email automation makes sales so simple, I can insert links for people to buy, and customise every step of the process

What do you dislike about ActiveCampaign for Sales?

Honestly nothing! It's so user friendly when compared to competitors I've tried

What problems is ActiveCampaign for Sales solving and how is that benefiting you?

It's keeping all my leads in one place and makes it super easy to communicate with them, and I've now got a list that I can market to consistently

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AU

Anonymous User

February 4, 2024 Source: G2.com
"Easy email automation!"
What do you like best about ActiveCampaign for Sales?

Active campaign is easy to use, with a clear layout, and straight forward settings and functions.

What do you dislike about ActiveCampaign for Sales?

I would like it to have payment integration with more gateways

Recommendations to others considering ActiveCampaign for Sales:

I highly recommend Active Campaign for all your CRM and email marketing needs.

What problems is ActiveCampaign for Sales solving and how is that benefiting you?

Email marketing and client database management. Benefits, its much easier to tag and organise clients in Active Campaign than other platforms.

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GL

Greg L

February 3, 2024 Source: G2.com
"Active Campaign is still the best email platform out there"
What do you like best about ActiveCampaign for Sales?

User-friendly and intuitive dashboard. Lots of different pre-formatted templates for emails, automations and more. Tagging, segmenting and followup is easy to set up.

What do you dislike about ActiveCampaign for Sales?

No dislikes - we're very satisfied. Everything works as it should.

What problems is ActiveCampaign for Sales solving and how is that benefiting you?

AC allows us to build customized automations and emails for each step in our funnels. This saves us time and money.

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