ActiveBuilding Reviews

Having a community set up on ActiveBuilding provides an easy way to communicate (anything from essential updates to fun upcoming events) with all residents at once without leaking personal information.

I wish there were a tagging feature on ActiveBuilding found in most social networking platforms. For example, a resident might post an item for sale, and an interested buyer might respond with questions. I wish there was a way to notify the seller that a comment was posted right away so there could be more immediate communication.

ActiveBuilding has benefited the property by keeping up communication with residents and deepens the sense of communication with one another!

That it allows then to submit payments, service request and update their own information online.

It has glitches that sometimes requires residents to create a new account and the sync with Realpage onesite it not always as smooth

The benefit of communicating better with our residents

I like that they have an app feature so people don't have to always log onto their laptop in order to connect with others. It is basically like another version of Facebook but for apartment communities. It's a great way to connect residents!

Nothing really stood out that's bad. But the app could use some improvements. The loading time still takes a while and it doesn't stay logged in the entire time, thus, we still have to constantly check the app for messages. It doesn't pop right on your phone screen like other social media apps.

To connect with residents and still preserve privacy!

It is a very easy tool to use, with many options you can implement, or not. It is an all-in-one tool for both residents and staff. It is a very easy tool for building/resident/portal management. It has everything needed. I like that you can chat with your neighbors without awkwardly having to knock on their door and explaining who you are. I love that you can message residents and staff, pay rent, look at the community wall, and edit your info all in one place.

I don't like that the other people in the community can see that you live there if you are more of a private person, I've had many residents tell me they don't like that the other residents at the apartment can see them on there. The interface is a little awkward to use in the beginning, and there are so many options it's almost overwhelming. I don't love that there is such a high fee for credit/debit cards. Not so user friendly in that aspect.

You have a ton of areas you can use ActiveBuilding, and you don't have to use them all.

Reaching out to other residents and staff. I like that you can chat with your neighbors without awkwardly having to knock on their door and explaining who you are. The world is coming into a technology phase and this helps immensely. I like that you can chat with your neighbors without awkwardly having to knock on their door and explaining who you are.

I like how updated The site is ; make it easy for millennials to operate the app

The message boards have to be reviewed before you can post

I am solving the issue of communication between landlords and tenants

We, as well as our residents, like the convenience of being able to pay online, schedule maintenance, update personal information and ability to connect with other residents.

The option to upload documents is hit or miss. Residents would appreciate notification any time updates are made to the platform. We've been waiting for the Community Rewards integration for months. Service request categories don't always match with the categories in Onesite, so our maintenance teams often have to go back in and make edits.

We are covered when we're closed, cutting down on late rents, and almost completely paperless.