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ACI Customer Communications Management Reviews

User Rating

4.5/5 (Based on 4 Ratings)

Rating Distribution

  • Excellent

    75%
  • Very Good

    0%
  • Average

    25%
  • Poor

    0%
  • Terrible

    0%

Do You Use ACI Customer Communications Management?

Write a Review
Reviews
VO

Verified User in Outsourcing/Offshoring

December 23, 2021 Source: G2.com
It helps manage our communications with the customers.
What do you like best about Customer Communications Management?
What I like best about this is that it provides a way to help us manage the way we communicate with our customers.
What do you dislike about Customer Communications Management?
There is not much to dislike about this management program.
What problems is Customer Communications Management solving and how is that benefiting you?
Customer Communications Management helps us with our customer service skills.
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SS

SM Iftekhar S

November 10, 2021 Source: G2.com
This tool has taken our customer communication to the next level
What do you like best about Customer Communications Management?
It has bought efficiency for our marketing team & improved our communication with the customer. It is such a practical driven software that is helping us a lot & supporting regulatory compliance.
What do you dislike about Customer Communications Management?
The system is very unorganized. As it is newly deployed the issue is acceptable but it requires tons of development
What problems is Customer Communications Management solving and how is that benefiting you?
We are working with Batch Communications & Chat/Messaging through these tools. It is also helping us in Content Management.
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VF

Verified User in Apparel & Fashion

August 13, 2021 Source: G2.com
Power key of the communication management
What do you like best about Customer Communications Management?
Team spirit, clearing up all the details to perfect landing in to the goal .
What do you dislike about Customer Communications Management?
The often Operation disorders and working with non understanding for any steps taken to reach the results needs.
What problems is Customer Communications Management solving and how is that benefiting you?
BuldibgTrust between customer and our professionalism on he's /her way steps in to he's/her needs that's makes profit increase to the company three benefits: More money, customer satisfactions and great reputation in customer service to teamwork and company .
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VR

Verified User in Retail

August 14, 2021 Source: G2.com
Review of CCM
What do you like best about Customer Communications Management?
.Gives you new insight on current practices
What do you dislike about Customer Communications Management?
It's not easily understood, requires a lot of studying
What problems is Customer Communications Management solving and how is that benefiting you?
Easy to disseminate information to multiple customers
Read more

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