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Achievers Reviews

User Rating

4.8/5 (Based on 195 Ratings)

Rating Distribution

  • Excellent

    81%
  • Very Good

    15.4%
  • Average

    3.1%
  • Poor

    0.5%
  • Terrible

    0%

User Sentiments

Ease of Use, Excellent Customer Support, Effective Employee Recognition Program, Extensive Reward Options

Mobile App Issues, Limited Administrative Features, Gift Card Policy Issues, Occasional Technical Issues

Do You Use Achievers?

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Review Summary

Users appreciate Achievers' ease of use, user-friendly interface, and comprehensive features that enable effective employee recognition, goal tracking, and feedback management. They also value the platform's customizability, reporting capabilities, and integrations with other HR systems. However, some users mention occasional technical issues, a learning curve for new users, and limited customization options for certain features. Overall, Achievers is praised for its user-centric design, robust functionality, and positive impact on employee engagement and performance.

Pros

  • Userfriendly interface and easytouse features.
  • Effective performance management and goal tracking tools.
  • Enhances employee engagement through recognition and rewards.

Cons

  • Limited customization options for reports and dashboards.
  • Occasional performance issues and slow loading times.
  • Integration with some thirdparty tools can be challenging.

AI-Generated from the text of User Reviews

Reviews
AF

Alayna F

June 17, 2024 Source: G2.com
"Wonderful platform to recognize employees"
What do you like best about Achievers?

The user interface is pleasing and easy to navigate. If you've ever used any social media, you'll be able to navigate and understand the Achievers platform easily. The implementation team was helpful and quick to respond to any questions during set up.

What do you dislike about Achievers?

We're about 6 months into using the platform, and I haven't come across any downsides that are a result from Achievers directly. Feedback from admins and users has been positive across the board.

During implementation, project management from the Achievers side was lacking a bit, but not in any way that held up implemenation or caused major issues.

What problems is Achievers solving and how is that benefiting you?

As a company that spans every US state and has locations in Canada, connecting all employees and creating the feeling of togetherness while we are apart is difficult. Using Achievers, we can see teams across the nation interact and complete objectives, recognizing them every step of the way.

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AU

Anonymous User

June 11, 2024 Source: G2.com
"Achievers is a great program for recognizing your employees"
What do you like best about Achievers?

Achievers offers a variety of incredible features such as points and social recognitions, reports, and much more. The customer service is also excellent. Our CSM is attentive and helps us brainstorm to solve problems and consider all available options and solutions.

What do you dislike about Achievers?

The only dislike is there is not a word requirement option available to increase the detail of the recognitions people submit. However, that is a feature Achievers could add to enhance user experience.

What problems is Achievers solving and how is that benefiting you?

Achievers is enhancing our company's total rewards program and empowering us to build an inclusive and encouraging culture that rewards performance and character.

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AU

Anonymous User

June 6, 2024 Source: G2.com
"Achievers"
What do you like best about Achievers?

Its a user-friendly platform and lots of ways to interact with other users from our organization

What do you dislike about Achievers?

Reports cannot be customized to our liking.

What problems is Achievers solving and how is that benefiting you?

Employee recognition and overall organization awareness

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AU

Anonymous User

June 6, 2024 Source: G2.com
"Awesome recognition program for companies"
What do you like best about Achievers?

We use Achiever's for the recognition program. Our employees have nothing but great things to say and it's helped with our engagement. The site is also very easy to use and new hires are able to pick it up with no training needed. Our customer support has been amazing over this past year.

What do you dislike about Achievers?

Sometimes some reports are a bit off but our data is sometimes wonky being fed over. I can still manipulate those reports to get accurate data.

What problems is Achievers solving and how is that benefiting you?

We use Achiever's for employee recognition that has since driven and helped with our engagement.

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AU

Anonymous User

January 4, 2024 Source: G2.com
"Great employee recognition program"
What do you like best about Achievers?

Employees are able to save their points, but also to just have social recognition is amazing and something that we were missing

What do you dislike about Achievers?

It was hard to get all of our employees, and still is hard, to get them all to sign up. Also, as you're navigating through the screens to post for employee birthdays, it is not very easy.

What problems is Achievers solving and how is that benefiting you?

we wanted a social recognition platform where we could also manage employee service anniversaries, this has both in one.

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AU

Anonymous User

December 28, 2023 Source: G2.com
"Employee Experience Specialist and Admin for our program for 2 years"
What do you like best about Achievers?

Achievers provides customers lots of content to use to leverage the platform.

What do you dislike about Achievers?

At times, issues take longer than expected to fix and reoccur after there has been a solution.

What problems is Achievers solving and how is that benefiting you?

Achievers allows our employees to feel seen by peers and leaders even in a remote enviroment.

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DH

Dan H

December 21, 2023 Source: G2.com
"Great global recognition tool."
What do you like best about Achievers?

Truly global with great reward options in all the countries we operate in. Integrates well within the company and our Teams tool. Many others we looked at said they were global but when came down to it were not.

What do you dislike about Achievers?

Think the upgraded interface emphasizes the gifs people choose vs. what is written in the recognition. Reemphasize the words employees write vs. the gifs. Make the gifs image smaller.

What problems is Achievers solving and how is that benefiting you?

An easy global way to provide recognition to employees from managers and their peers. It allows for ease of use by having it integrated within teams vs. groups creating their own recognition tools.

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AU

Anonymous User

December 20, 2023 Source: G2.com
"Achievers is an amazing recognition platform!"
What do you like best about Achievers?

With the Achievers platform, you can name your program to meet your company's values. Add customized content like awards and referrals. Pick from a wide selection of campaigns throughout the year with email content to promote them. Their Marketplace has many options for team members to redeem points. Their customer service is outstanding. Another nice feature is that you can integrate with Outlook and Microsoft Teams and recognize someone in your daily workflow.

What do you dislike about Achievers?

Looking for more ways for admins to customize their content, like banners etc, from their campaigns without having to request to have it uploaded.

What problems is Achievers solving and how is that benefiting you?

More Marketplace items for our international team members.

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AD

Abigail D

December 19, 2023 Source: G2.com
"Easy to use platform and great customer service"
What do you like best about Achievers?

Achievers has modernized and revolutionized the way employees give recognition at our firm. It has helped us truly build a culture of recognition, by being so readily available, easy to use and accessible to all. The platform is similar to a social media site which makes it fun and engaging to use and persons can interact with the posts by liking and commenting on it.

Additionally, the customer service received from the Achievers teams is excellent. From setup to ongoing management to addressing issues, they are there with you every step of the way.

What do you dislike about Achievers?

Nothing to dislike about this platform. However, you would need to find a way to bring the recognitions into real life and not only existing in an online space. Some other platforms make this transition easier by having memorabilia and printed year books as optional add ons.

What problems is Achievers solving and how is that benefiting you?

Automating the recognition process and making it real time and accessible to all.

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JW

Justin W

December 18, 2023 Source: G2.com
"Achievers provides a great platform along with dedicated service"
What do you like best about Achievers?

The Achievers recognition platform is easy to use and navigate. It is also very fun as our team members can utilize GIFs to express their appreciation to others. The customer support and service is also top notch. They were very patient with us during our implementation as we encountered some delays on our end, but they were very accomodating and I'd recommend to any company that wants to prioritize recognition and engagement.

What do you dislike about Achievers?

One challenge that we experienced is trying to drive adoption of the platform within the company. This is less about Achievers, and more about what we can do internally. I'd recommend that Achievers continue to develop tools to assist with the change management aspects of launching such a platform.

What problems is Achievers solving and how is that benefiting you?

Recognition was a reported challenge on our employee engagement survey and this is one way we are taking direct action to address this feedback. It is also helping us to cultivate a culture of recognition and appreciation.

Read more

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