Home/ Inbound Call Tracking Software/ 800.com/ Reviews
Increase your worldwide sales by getting a toll-free number
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User reviews of 800.com are generally positive, highlighting the platform's ease of use, competitive pricing, and responsive customer service as key strengths. Users appreciate the ability to acquire vanity numbers, manage calls and voicemails efficiently, and streamline business communications. However, some users mention a lack of flexibility in call routing options, concerns about the cost of text messaging features, and occasional issues with call quality.
AI-Generated from the text of User Reviews
800.com gave us instant access to a very catchy vanity 800 number, plus competitive pricing, great features that we needed (like voicemail and call forwarding), and really smart customer service. Even the chat box was a real person who was articulate and efficient in understanding what I needed. He pulled strings and got things in place to seal the deal for us. Really grateful!
I've researched a bunch of providers for toll-free numbers, and I can list what the others offer and compare plans, but I haven't really experienced any down sides with 800.com. We took a while to begin to use our 800 number, so it might have been nice to have a $3.00 "park your unused 800 number here" plan, but we're happy with the low-cost plan our rep offered!
800.com gives us an easy number for our new customers to remember, with voicemail and call forwarding, at an affordable price.
We've been thoroughly pleased with our experience using 800.com for our toll-free number hosting. The setup was incredibly straightforward, and the user-friendly interface makes managing our communication effortless. Moreover, their responsive and knowledgeable customer support team has been invaluable whenever we've needed assistance, making 800.com the ideal choice for our business needs.
No complaints at this time. Affordable, Intuitive, and great support.
It handles our incoming calls to offer a toll free option for our customers to reach us.
Very smooth. No problems. Service has been reliable
That it is not free. That I have to pay to have an 800 number.
receiving calls through our 1-800 number
The interface is easy to use and very intuitive to set up!
It doesn't direcly plug in to every ecommerce website
It allows us to easily set up a business phone number and track how people are trying to communicate with us
All the options along with the ability to change them at any time.
So far I have been impressed with it all
Able to have everyone answer the phone at different times or from different locations
easy to use and fun to select a number - we are excited to see the results come in now.
I didnt dislike anything about the site or the process.
tracking inbound success for radio and TV campaigns
Ease of use, availability of service and features.
Honestly, we have not found any downside.
Time management, Call Tracking, and Client contact.
Very Helpful and professional helps me keep track of calls and when I can't answer they can leave messages
Nothing is very Helpful like I said when I can't get to te phone
When I can't answer it takes the calls for me and then I could reach out to the customers
The system has never gone down in my 3yrs of working with them. I have not experienced, nor heard of, a single tech issue. Thats pretty amazing. On top of this, there is SO much you can do with the system, I dont know what type of company couldnt work with them!!
Honestly, I dont have any complaints. I should after so many years.
I use it for a vanity number, and I have the calls forwarded to my cell. It's very convenient and allows me to take calls anywhere. It also allows me track the success of various marketing companies.
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Getting missed call info and messages. helpful
getting all the spam calls and a lot of hang ups . Having to press 1 to get the call to go thru
we are not missing any calls