2020 Research Reviews

Very helpful in creating the insights and easy to use

To be more detailed in the insights brief

Good guide and flexibility to use it is bery good to me

I can use tags to filter and analyze data precisely. The pricing is reasonable, for academics who collect data. While there are a features and limited integrations its still an excellent choice.

QualBoard has a user platform and allows for feedback there have been some disappointing errors in programming and recruiting. Its essential to check everything and thoroughly consider their services before making a decision.

The platform is easy to use. Their support team is always available to assist me. Using QualBoard has streamlined my research process saving me time while providing data that helps me make informed decisions.

The customer support and service is usually very great.

The controls for the board are mostly intuitive.

QualBoard does its job. There are numerous ways to receive respondent feedback.

I really like the ability to clip sections of respondent videos.

The tools for moderating discussion boards can be clunky. Sometimes the filtering does not work correctly. I have to enter a separate screen to download repsondent images/videos rather than being able to download right from where I'm viewing them.

The overall look is quite dated.

It provides a platform for me to receive asynchronous feedback from respondents. I can receive text, video, photo, and quant like feedback from respondents.

This allows me to best serve my clients.

How makes researcher life easier to use it.

When there are a lot of participants, it may get a bit caotic.

It is a great tool to conduct insight communities and to analyze them

For the most part, it is user-friendly. Easy to assign tags, good customer service, easy to download reports.

Can be confusing having to go in and out of event for certain things, visually overwhelming when reading through the board.

Provides a platform that allows us to conduct online groups without having to worry about scheduling, and allows us more time to delve into individual responses.

A potent tool for gathering and analysing qualitative data is QualBoard. It is a useful tool for academics who need to record detailed, quick insights.

QualBoard is a fantastic choice if you're searching for a strong and adaptable qualitative research platform. It is simple to use, adaptable, and provides a wide range of capabilities that can aid researchers in more efficient data collection and analysis.

For some clients, the negatives may include the cost, the lack of flexibility, and the absence of integrations. Additionally, several individuals have criticised the customer service. QualBoard is still a fantastic choice for academics searching for a strong and reasonably priced platform that may assist them in gathering and analysing qualitative data, nevertheless.

QualBoard makes it easy to share qualitative data with stakeholders inside and outside your organization. This will help me get feedback on my research and help ensure that my findings inform decision-making.

I find the cost to be super competitive given the hands-on support you get throughout the project. The support staff with Qualboard is with you from start to finish, creating a huge time-saving benefit when it comes to programming and keeping respondents engaged and up-to-date with their activities. My PM has always been proactive with updates and offers solutions if we are encountering roadblocks with engagement. They are willing to work through the board objectives with you to ensure you design your guide in a way that will be most effective and user-friendly for respondents. The platform is super intuitive and easy to learn.

From an analysis standpoint, it would be helpful if you could filter by multiple tags (e.g. males AND age 18-25) - Right now, my understanding is that filtering by those tags would include ALL males and ALL respondents ages 18-25. The reporting feature is also a little clunky, but could be easily improved by the ability to filter for more tags.

I've also seen other apps / programs that have started to use AI analysis to help summarize findings and would love to see that feature come to life on Qualboard. Would also be helpful to have a feature that could export the charts directly into powerpoint or excel.

NOTE: Some of these features may be available and i'm unaware, but if that's the case, I think they should be highlighted better.

Qualboard offers an intuitive platform to run iHUT studies on - with little training, it's easy to dive in, edit your boards and see the results.

Their system is clean looking. You can edit questions easily and respondents can upload and use different media.

It’s very clunky. Can’t get all the survey responses downloaded separately from the bulletin board. It’s very manual. Customer service says that they’re working on more easily downloaded dashboards and reporting but it’s not looking promising. The project manager I had was awful.

Make sure that you double Check everything. Even spell checking. There have been so many human errors from programming and even recruiting that was very disappointing.

New product concept test. I realized that I could probably help 2020 fix their issues. Lol.

20/20 keeps a list of interested survey takers who respond quickly because the payouts are usually pretty good. I've used it as both a surveyer and surveyee and I prefer it from the surveyer standpoint. It's simple to use and you get respondents quickly. When you need medium-to-high quality feedback and you've got the budget, this is a good place to go to pick up some respondents.

As a surveyee, the reward is good if you get picked, but of course, you hardly ever get picked, so you're filling out a lot of screeners with no follow-ups. As a surveyer, people know that the rewards are good, and they can see through a lot of the screening questions, so sometimes you'll get ill-fitted respondents sneaking through the first screening (or the second).

I've done user research and user testing for apps and SaaS with 20/20.

It makes qualitative research smarter and faster. It is user friendly

It is not free . We have to to spend money to use this software

This tool I use for my research purpose as it was s very easy to do research using this tool