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1Password Reviews

User Rating

4.7/5 (Based on 14,412 Ratings)

Rating Distribution

  • Excellent

    84.9%
  • Very Good

    6.9%
  • Average

    2.6%
  • Poor

    1.5%
  • Terrible

    4.2%

User Sentiments

Excellent Customer Service, Cross-Platform Compatibility, Seamless Browser Integration, Strong Password Generation

Subscription Model, Occasional Syncing Issues, Mobile App Shortcomings, Confusing Setup Process

Do You Use 1Password?

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Review Summary

Overall, users praise 1Password's user-friendly interface, robust security features, and seamless integration with various devices and platforms. They appreciate its strong password management capabilities, secure storage of sensitive information, and ease of use. However, some users express concerns regarding occasional syncing issues, limited customization options, and the cost of premium plans. Despite these minor drawbacks, 1Password is generally well-received for its effectiveness in safeguarding passwords and personal data.

Pros

  • Enhanced security with features like multifactor authentication, AES256 encryption, and secure password sharing.
  • Convenient crossplatform compatibility, allowing seamless access to passwords and data across multiple devices.
  • Userfriendly interface, simplifying password management and organization for both technical and nontechnical users.

Cons

  • Limited offline access, requiring an internet connection for full functionality.
  • Occasional syncing issues, leading to temporary inaccessibility of passwords across devices or platforms.
  • Lacks advanced features like privileged access management (PAM) and single signon (SSO), which may be essential for larger organizations.

AI-Generated from the text of User Reviews

Reviews

Christian Öhman

November 11, 2024 Source: Trustpilot.com
Its a good password manager
Its a good password manager. Very affordable too.
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DS

Daphne Stanley

October 7, 2024 Source: Trustpilot.com
Great password manager
Great password manager. I use this on my phone and laptop. The Chrome extension makes it really easy to manage your passwords and autofill logins.
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BG

Benedetto Di Gregorio

September 14, 2024 Source: Trustpilot.com
Very Good
I have been using 1Password for over a year and I find it superior than Lastpass, which was frustrating at times. I will continue to use 1Password for the forseeable future.
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Christian Öhman

September 5, 2024 Source: Trustpilot.com
Great password manager
Great password manager! Sometimes it does not respond on mac when doing cmd + shift + space to bring up the window but thats just on rare occurances.
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A

APret

August 26, 2024 Source: Trustpilot.com
1Password is my go-to password manager
1Password is my go-to password manager. Easy to use, works with many browsers and apps. Also, super friendly to open-source organizations!
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RG

Ricky Gurley

August 8, 2024 Source: Trustpilot.com
I was having an issue getting started…
I was having an issue getting started from the standalone version to the new version. Paul in support was outstanding in helping me through to a successful ending.
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J

Jim

August 8, 2024 Source: Trustpilot.com
1Password tech support: Best in class!
I have enjoyed using 1Password for years. Last night after 11:00 PM I learned about their amazing tech support. I sent a question to their support email address and received a clear and helpful response within the hour. They responded to my follow-up questions throughout the night, providing extra context (and empathy!) to help me understand the different 1Password tools. By the time I woke up this morning, my issue was already resolved. Best support service I've experienced.
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KD

Kenji D'Aguiar

August 8, 2024 Source: Trustpilot.com
Awesome product support
1password support team helped me significantly with a migration issue I was encountering. The service was excellent even though I have a trail membership. I'm really happy with my switch to 1password!
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AC

Allen Chen

August 8, 2024 Source: Trustpilot.com
Customer support responds quickly
Customer support responds quickly and provides excellent solutions.
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JN

Justine Newport

August 8, 2024 Source: Trustpilot.com
it is usually easy to book in
Date of experience: August 08, 2024
Read more

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