SaaS Glossary - Essential Terms Defined

The RFI is a project communication management process that is used to request for the interpretation of work not sufficiently described or reasonably inferable from the contract documents including drawings and specifications.

The process of arranging data into informational summaries in order to track how various aspects of a company are performing is known as reporting. This includes measuring key metrics and displaying them — whether in an email, a slide deck, or an online dashboard.

Referral tracking means collecting data across the entire referral process; from a customer registering to become a referrer, to them sharing a referral link or code with their friend, to that friend following that link or using that code to become a customer, or taking any other action that has value to you, like downloading an app — and everything in between.

Revenue recognition is a generally accepted accounting principle (GAAP) that identifies the specific conditions in which revenue is recognized and determines how to account for it. The revenue recognition principle, a feature of accrual accounting, requires that revenues are recognized on the income statement in the period when realized and earned—not necessarily when cash is received. Having a standard revenue recognition guideline helps to ensure that an apples-to-apples comparison can be made between companies when reviewing line items on the income statement. Revenue recognition principles within a company should remain constant over time as well, so historical financials can be analyzed and reviewed for seasonal trends or inconsistencies.

Recurring tasks are tasks that happen over and over again, on a regular basis. For instance, as a project manager, it's common to have regularly scheduled reporting intervals.

Report generation helps you to retrieve all of the data you need from the database and display it online or export it in a variety of formats.

Strategic alignment ensures that each operational and support function's OKRs are in line with the corporate strategic OKRs. To ensure implementation, the strategic agenda must be cascaded throughout the business, and accountability and reporting must be established through a results forum.

Strategic planning is the process of documenting and determining a business's trajectory by evaluating both where it is and where it wants to go. A strategic plan is a place where you can write out your mission, vision, and values, as well as your long-term objectives and action plans for achieving them. Because it advises you and your workers on how to respond to opportunities and difficulties, a well-written strategic plan can play a critical role in the growth and success of your business.

It is the act of using a tool to listen to what is being said across the internet; monitoring media not just from traditional publishers, but on millions of social sites too.

Social media integration is a marketing technique that allows you to use social media platforms to supplement your current branding and marketing strategies. By providing ways for your customers to connect or exchange information about your website and social media on different social networks, social media integration helps foster brand recognition and enhances the reach of your marketing campaigns.