Zoom vs Interactio Comparison

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoom

Video Conferencing Software

4.5 20,907 user ratings

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Interactio

Video Conferencing Software

4.9 182 user ratings

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Overview

Description	Zoom comes with a range of cloud video conferencing capabilities, including HD voice and video functionality, dual streams for dual screens, the ability to join as a view-only attendee, as well as by Zoom Rooms and telephone dial-in. It also has accessibility features, which allow employees who have disabilities to schedule, attend, and participate in Zoom meetings and webinars. The group collaboration features allow for simultaneous screen sharing, group messaging, whiteboarding, annotation and co-annotation, iOS mirroring on iPhone or iPad, and the ability to share documents, photos, and videos. Zoom includes unlimited VOIP with toll free options in more than 60 countries available. You can also integrate any third-party teleconferencing service. Zoom lets you create a personal meeting ID and URL name to share with participants when you schedule your meetings. The security features enable you to give role-based control and include SSL encryption plus HTTPS access. Read more	Interactio is an isolated simultaneous interpretation platform that bridges the gap between multilingual online events. The platform interprets virtual meetings held by governments, whether they are hybrid meetings that are integrated directly with one's hardware or meetings held directly through the platform. It offers devoted technical support, qualified interpreters, and the best security measures guaranteed through auditing and risk evaluation that prioritise valuable data and streams. Even business meetings can be conducted without difficulty, and people can enjoy interacting with one another while also fostering relationships. The platform offers complete technical assistance, limitless language options, and complete backing for hybrid, on-site, and remote meetings on the Interactio platform or other video streaming services. The technology also allows users to stream genuine interpretations in any language and arrange hybrid, online, or in-person activities. Despite linguistic disparities, people can easily converse with one another. It is possible to utilise the software as a stand-alone multilingual conferencing platform without the need for any additional third-party software or resources. Read more
Pricing Options	Free Trial Available Starts at $0.0. Offers Free-forever and Custom plan.	Free Trial Not Available Offers Custom plan.
SW Score & Breakdown	98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 96% Momentum 73% Popularity 99%	87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 95% Reviews 91% Momentum 64% Popularity 73%
SaaSworthy Awards	# 1 Most Worthy # 1 Most Popular	Not Available

Features

Total Features	19 Features	14 Features
Common Features for All	Annotation and Markup Tools Aides to highlight and comment with freehand drawing tools Audio Conferencing Allows users to communicate using audio channels entirely Auto Framing Dynamically switches to an optimized view to include all attendees in frame Automated Transcripts Automatically transcribes voice to text with near perfection in realtime File Sharing A simple way to share files instantaneously with the team Guest users Users are allowed to join a conference without requiring to sign-in or download the application HD Video Streaming Support to broadcast or live stream high-quality HD resolution videos Hand Raising Facility to notify the host when the conference participant wants to speak Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Live Preview Presents a live preview of what viewers see in real-time Meeting Scheduler Allows to schedule meetings intuitively and integrated into a calendar, email services, and other productivity apps Notification Blocker Prevents to show default notifications from other apps during screen sharing Participant Permissions Facility to assign roles as moderators, presenters, or participants to each individual or a group Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Switch Presenter Allows presenter to handover presenter access to another user in a meeting Virtual Whiteboard Interactive whiteboard to teach, explain, sketch and for online presentation + 16 More - Show Less	Annotation and Markup Tools Aides to highlight and comment with freehand drawing tools Audio Conferencing Allows users to communicate using audio channels entirely Auto Framing Dynamically switches to an optimized view to include all attendees in frame Automated Transcripts Automatically transcribes voice to text with near perfection in realtime File Sharing A simple way to share files instantaneously with the team Guest users Users are allowed to join a conference without requiring to sign-in or download the application HD Video Streaming Support to broadcast or live stream high-quality HD resolution videos Hand Raising Facility to notify the host when the conference participant wants to speak Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Live Preview Presents a live preview of what viewers see in real-time Meeting Scheduler Allows to schedule meetings intuitively and integrated into a calendar, email services, and other productivity apps Notification Blocker Prevents to show default notifications from other apps during screen sharing Participant Permissions Facility to assign roles as moderators, presenters, or participants to each individual or a group Polls (Voting) Helps to discover critical data by asking the participants questions concerning the webinar Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system Screen Sharing Enables remote participants to see your desktop that allows better collaboration Session Recording Enables one to record remote access, support sessions, and meetings Switch Presenter Allows presenter to handover presenter access to another user in a meeting Virtual Whiteboard Interactive whiteboard to teach, explain, sketch and for online presentation + 11 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.5/5 20,907 user ratings	4.9/5 182 user ratings
Rating Distribution	Excellent 60.8% Very Good 31.1% Average 3.8% Poor 0.6% Terrible 3.7%	Excellent 85.7% Very Good 13.7% Average 0.5% Poor 0% Terrible 0%
User Sentiments	Ease of Use, Breakout Rooms, Video Quality, Connectivity Customer Support, Audio Issues, Random Glitches, Security Concerns	User-friendly interface, Excellent customer service, High quality audio, Reliable platform Limited video features, Occasional technical issues, Lack of free version, Mobile-centric design
Review Summary	Zoom is a popular video conferencing platform trusted by businesses and individuals globally. Users appreciate its ease of use, reliability, and high-quality video and audio. It offers a wide range of features, including screen sharing, breakout rooms, and virtual backgrounds, making it suitable for various communication needs. However, some users have concerns about its potential security vulnerabilities and the occasional technical issues. Overall, Zoom is a dependable video conferencing solution that facilitates effective communication and collaboration among remote teams and individuals.	Interactio users frequently praise its user-friendly interface, ease of setup, and comprehensive set of features. The platform's ability to centralize customer interactions across multiple channels, including social media, email, and live chat, is a key selling point. Reviewers also appreciate Interactio's customizable reporting and analytics capabilities, which provide valuable insights into customer behavior and agent performance. While some users have experienced occasional technical issues, the overall sentiment towards Interactio is overwhelmingly positive, with many reviewers highlighting its positive impact on their customer service operations.
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Pricing

Pricing Options	Free Trial Available Starts at $0.0. Offers Free-forever and Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic (Individuals & Business - Workplace) Free Pro (Individuals & Business - Workplace) $13.33 $15.99 per user / month Business (Individuals & Business - Workplace) $18.32 $21.99 per user / month US & Canada Metered (Individuals & Business - Phone) $15.00 $15.00 per user / month Pro Plus (Individuals & Business - Phone) $18.32 $21.99 per user / month Business Plus (Individuals & Business - Phone) $22.49 $26.99 per user / month Zoom Webinars (Individuals & Business - Events & Webinars) $57.50 $79.00 per month Zoom Sessions (Individuals & Business - Events & Webinars) $82.50 $99.00 per month Zoom Events (Individuals & Business - Events & Webinars) $124.16 $149.00 per month Zoom Scheduler (Individuals & Business - Scheduler) $4.99 $5.99 per month Zoom Rooms (Individuals & Business - Rooms) $41.58 $49.00 per month Enterprise (Enterprise - Workplace) Custom US & Canada Unlimited (Enterprise - Phone) $10.00 $15.00 per user / month Pro Plus (Enterprise - Phone) $18.32 $21.99 per user / month Business Plus (Enterprise - Phone) $22.49 $26.99 per user / month Zoom Webinars (Enterprise - Events & Webinars) $57.50 $79.00 per month Zoom Sessions (Enterprise - Events & Webinars) $82.50 $99.00 per month Zoom Events (Enterprise - Events & Webinars) $124.16 $149.00 per month Zoom Rooms (Enterprise - Rooms) $41.58 $49.00 per month Essentials (Enterprise - Contact Center) $69.00 $69.00 per month Premium (Enterprise - Contact Center) $99.00 $99.00 per month Elite (Enterprise - Contact Center) $149.00 $149.00 per month Zoom Revenue Accelerator (Enterprise - Revenue Accelerator) Custom Workvivo (Enterprise - Workvivo) Custom School and Campus (Industries - Education) $10.00 $10.00 per month School and Campus Plus (Industries - Education) $15.00 $15.00 per month Enterprise (Industries - Education) Custom Pro (Industries - Healthcare) $13.33 $15.99 per user / month Business, Business Plus & Enterprise (Industries - Healthcare) Custom Video SDK Pay As You Go (Industries - Developer) Others SDK Universal Credit (Industries - Developer) $100.00 $100.00 per month	Interactio Custom
	View Detailed Pricing	View Detailed Pricing

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