ZooM SFA vs ServicePower Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ZooM SFA

Field Service Management Software

4.6 389 user ratings

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93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ServicePower

Field Service Management Software

4.3 16 user ratings

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Overview

Description

Zoom SFA field force management and automation software helps in real-time job tracking as well as job optimization. Route optimization helps in determining the most cost-effective route for performing the task assigned. The software comes designed using robust reporting tools that will allow you to send status reports about the task on an instantaneous basis with the necessary feedback. The available data-driven smart analytics help in assessing and analysing the workforce performance. Users will find this field service management software very useful in doing invoicing, billing, document management and in monitoring the attendance. It supports application synchronization & has multiple add-ons. Read more

ServicePower is an intelligent field service management software provided with the ability to seamlessly define, deploy and manage the workforce at scale. A heap of innovative services delivered by this platform are trusted widely by globally leading companies like GE Appliances, Electrolux, LG, Whirlpool, Costo, and more. ServicePower offers a vast set of interesting features that transform field service experiences with personalised solutions to improve customer service. Enhanced customer engagement facilities offered by the platform lets businesses streamline customer satisfaction levels, revenues, brand reputation and loyalty growth- all at the same time. Users are also equipped with a clever workforce management tool that defines and deploys a blended workforce to lower costs and optimise revenue generation. Moreover, it delivers a simple yet powerful interface, with full AI functionality to adjust and implement prioritised service delivery rules in real-time. Detailed reporting and analysis further enable users to gain universal visibility across multiple organisational processes. Users are also armed with comprehensive information which allows them to enhance operational performance and delivery of services. Read more

Pricing Options

Free Trial Not Available
Starts at $24.00.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

76%
Momentum

61%
Popularity

74%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

98%
Reviews

78%
Momentum

66%
Popularity

86%

Features

Total Features	9 Features	12 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 6 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Claims Management Helps to organize and keeping track of insurance claims and as such claims made by patients. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 9 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	NA	Available

Reviews & Ratings

User Rating	4.6/5 389 user ratings	4.3/5 16 user ratings
Rating Distribution	Excellent 65% Very Good 29.3% Average 4.6% Poor 0.8% Terrible 0.3%	Excellent 43.8% Very Good 37.5% Average 18.8% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $24.00.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic $30.00 $30.00 per user / month Pro $27.00 $27.00 per user / month Enterprise $24.00 $24.00 per user / month	ServicePower Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Easy Field Services ZooM SFA Vs Easy Field Services Salesforce Field Service 4.5 358 ratings ZooM SFA Vs Salesforce Field Service Fieldd 5 8 ratings ZooM SFA Vs Fieldd Field Force Tracker 4.2 19 ratings ZooM SFA Vs Field Force Tracker Smart Service 4.3 128 ratings ZooM SFA Vs Smart Service	SAP Field Service Management 4.3 15 ratings ServicePower Vs SAP Field Service Management Fieldd 5 8 ratings ServicePower Vs Fieldd Salesforce Field Service 4.5 358 ratings ServicePower Vs Salesforce Field Service Easy Field Services ServicePower Vs Easy Field Services Service CRM ServicePower Vs Service CRM
	View All ZooM SFA Alternatives	View All ServicePower Alternatives