ZooM SFA vs FSM Grid Comparison

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ZooM SFA

Field Service Management Software

4.6 389 user ratings

Get Free Advice

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FSM Grid

Field Service Management Software

5 1 user ratings

Get Free Advice

Overview

Description

Zoom SFA field force management and automation software helps in real-time job tracking as well as job optimization. Route optimization helps in determining the most cost-effective route for performing the task assigned. The software comes designed using robust reporting tools that will allow you to send status reports about the task on an instantaneous basis with the necessary feedback. The available data-driven smart analytics help in assessing and analysing the workforce performance. Users will find this field service management software very useful in doing invoicing, billing, document management and in monitoring the attendance. It supports application synchronization & has multiple add-ons. Read more

Introducing FSM Grid—the easy-to-use software designed to enhance the mobile workforce. With real-time visibility, the technicians, agents, dispatchers, and vendors stay connected and better manage their tasks with a unified system. Now, in-field teams always have the resources to provide the utmost in customer service.Thanks to its comprehensive platform, customer can gather all the mobile workers in one convenient interface. FSM Grid makes it easy to track tasks, make updates in real-time, and provide the necessary support to the employees—so they can do their jobs effectively. With this system,customer can easily monitor individual progress, interpret status reports, and equip the team with the best solutions.The software also allows communication between different teams. Removed from the data silos of the past, FSM Grid ensures that everyone sees the same vital information—giving the ultimate control over distributed teams. This comprehensive solution helps managers to stay organized while delivering the best support for the mobile workforce.With FSM Grid, customer can rest assured knowing that the tech teams are connected, informed, and prepared to deliver fantastic customer service. Get the ultimate convenience for the field teams—and get the results the customers business deserves. Read more

Pricing Options

Free Trial Not Available
Starts at $24.00.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

76%
Momentum

61%
Popularity

74%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

92%
Reviews

65%
Momentum

64%
Popularity

65%

Features

Total Features	9 Features	9 Features
Common Features for All	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 6 More - Show Less	Analytics (Workforce) Helps you track and analyse the performance of the workforce Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime Billing and Invoicing This feature helps in issuing and handling the invoice and bills. Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed Digital Signature A facility to capture digital signature in a secure format Document Management Ability to store and manage various information and documents in electronic format. Inventory Management Helps in recording inventory to optimize and fulfill the requirement. Job Scheduling Helps in allocating jobs to the right person at the right time Real-time Job Tracking Allows you to view your workforce in real time and improve strategy Reporting Sends instant status reports about the task with customer feedback Route Optimization Determines the cost efficient route to perform the order + 6 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows	SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online

Reviews & Ratings

User Rating	4.6/5 389 user ratings	5/5 1 user ratings
Rating Distribution	Excellent 65% Very Good 29.3% Average 4.6% Poor 0.8% Terrible 0.3%	Excellent 100% Very Good 0% Average 0% Poor 0% Terrible 0%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Starts at $24.00.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Basic $30.00 $30.00 per user / month Pro $27.00 $27.00 per user / month Enterprise $24.00 $24.00 per user / month	FSM Grid Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Easy Field Services ZooM SFA Vs Easy Field Services Salesforce Field Service 4.5 358 ratings ZooM SFA Vs Salesforce Field Service Fieldd 5 8 ratings ZooM SFA Vs Fieldd Field Force Tracker 4.2 19 ratings ZooM SFA Vs Field Force Tracker Smart Service 4.3 128 ratings ZooM SFA Vs Smart Service	Easy Field Services Service CRM Fieldd 5 8 ratings Call of Service 4.6 31 ratings ServiceWorks 3.8 85 ratings
	View All ZooM SFA Alternatives	View All FSM Grid Alternatives