Zoho Survey vs Formbricks Comparison

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Survey

Survey/ User Feedback Software

4.6 1,146 user ratings

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Formbricks

Survey/ User Feedback Software

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Overview

Description	Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features. Read more	Formbricks is transforming the experience management landscape with its privacy-first XM Suite, built on the largest open-source survey platform in the world. This innovative tool allows businesses to effortlessly gather feedback across websites, apps, and other digital touchpoints, providing deep insights into customer needs. Positioned as the open-source alternative to Qualtrics, Formbricks offers unparalleled flexibility and customization. Organizations can target specific website visitors, embed branded surveys in emails, and research user cohorts within their apps—all while ensuring GDPR compliance. The platform's open-source nature means businesses can easily integrate it into their existing tech stacks and tailor it to their unique requirements. By focusing on user engagement from the start, Formbricks enables companies to capture valuable insights, ask power users for detailed feedback, and understand how integral their services are to their customers. This makes Formbricks not just a tool, but a strategic partner in driving growth and enhancing user experience. Read more
Pricing Options	Free Trial Available Starts at $25.00. Offers Free-forever plan.	Free Trial Not Available Offers Free-forever and Custom plan.
SW Score & Breakdown	92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 99% Reviews 96% Momentum 68% Popularity 66%	76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 80% Reviews 60% Momentum 63% Popularity 70%
SaaSworthy Awards	# 3 Highly Rated # 9 Highly Rated	Not Available

Features

Total Features	16 Features	7 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 13 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Offline Response Collection This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Question Library Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Skip Logic It hides the irrelevant pages or questions based on previous responses. Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 4 More - Show Less

Technical Details

Organization Types Supported	Individuals Freelancers Large Enterprises Medium Business Small Business	Individuals Freelancers Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	Business Hours Online	Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	4.6/5 1,146 user ratings	Not Available
Rating Distribution	Excellent 63.4% Very Good 30.5% Average 5.3% Poor 0.3% Terrible 0.5%	Not Available
User Sentiments	Ease of Use, Extensive Customization Options, Extensive Integrations, Comprehensive Survey Templates Limited Free Plan Features, Outdated User Interface, Slow Customer Support, Mobile Application Issues	Not Available
Review Summary	Users generally find Zoho Survey to be a user-friendly and comprehensive survey software with an intuitive interface and a wide range of features. It is praised for its ease of use, customization options, reporting capabilities, and strong customer support. However, some users have reported occasional technical glitches, limited data analysis capabilities, and a need for improvement in mobile app functionality. Overall, Zoho Survey is considered a reliable and feature-rich survey tool suitable for businesses of various sizes and needs, with positive feedback on its user-friendliness, customization, and reporting capabilities.	Not Available
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Pricing

Pricing Options	Free Trial Available Starts at $25.00. Offers Free-forever plan.	Free Trial Not Available Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Free Free Plus $25.00 $35.00 per month PRO $35.00 $49.00 per month Enterprise $75.00 $109.00 per month	Free (Formbricks Cloud) Free Startup (Formbricks Cloud) Others Scale (Formbricks Cloud) Others Enterprise (Formbricks Cloud) Custom Community Edition (Self-hosting) Free Enterprise Edition (Self-hosting) Others
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Alternatives

	SurveyMonkey 4.3 7,696 ratings Zoho Survey Vs SurveyMonkey Key Survey Software Zoho Survey Vs Key Survey Software SmartSurvey 4.6 202 ratings Zoho Survey Vs SmartSurvey QuestionPro 4.6 1,146 ratings Zoho Survey Vs QuestionPro Zoho Forms 4.5 297 ratings Zoho Survey Vs Zoho Forms	Surveyed SurveyMonkey 4.3 7,696 ratings Formbricks Vs SurveyMonkey UserFeedback UserFace Formbricks Vs UserFace SmartSurvey 4.6 202 ratings Formbricks Vs SmartSurvey
	View All Zoho Survey Alternatives	View All Formbricks Alternatives