Browse Software
List Your Product
Loading...
Red Pen logo

Red Pen

  Add to Compare

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho BugTracker logo
Bug Tracking Software

4.6 183 user ratings

View Details

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Marker.io logo
Bug Tracking Software

4.8 79 user ratings

View Details

Overview

Description Zoho BugTracker is a scalable bug tracking solution that helps you handle issues and deliver amazing products on schedule. It enables you to identify, track, and repair your bug defects quicker with the support of SLAs, business rules, and custom workflows. With Zoho BugTracker, bugs can be readily recorded and tracked depending on certain criteria. It allows you to create custom views in your bug tracking program to concentrate on the most time-sensitive problems. With Zoho’s report feature, you can see how many problems have been reported. You can check in with your team and see what they're working on using engaging modules like Discuss or Forums. You can also start a brief dialogue in the comments section, or set up a meeting for a more in-depth discussion. Users can create rules to change fields in a bug or third-party apps. To satisfy your client's goals, you can automate your service level agreements and use the timesheets module to monitor your billable and non-billable hours. Additionally, Zoho BugTracker connects seamlessly with other Zoho applications and third-party apps for smooth functioning. Read more Marker.io is a website feedback and bug tracking tool that enables developers to receive adequate suggestions from colleagues and clients on the go. Web developers dependent on the same can get rid of detected bugs in four simple steps. Visual annotations equipped within help users to get a real-time view of their bugs. Further, Marker.io comes with a feedback widget that enables clients and customers to report issues with the website on the go. Here, developers can control widgets via JavaScript SDK and pass the custom metadata about their clients, customers or the entire technical environment as per convenience. Client-specific logs and errors happening within the console gets recorded in an automated way, besides being added as an issue. The tool also includes a guest portal that can be used by developers to offer individual clients and external reporters an overview of the previously reported issues. Read more
Pricing Options
  • Free Trial Available
  • Starts at $3.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $49.00.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    86%
  • Momentum
    62%
  • Popularity
    66%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    84%
  • Momentum
    66%
  • Popularity
    80%

Features

Total Features
11 Features
8 Features
Common Features for All
    Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
    Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
    Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
    Filtering To match the instances against a set of search criteria.
    Issue Tracking Helps to manage and maintain issue logs and its activity
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Reports Comes with reporting capabilities and features custom pre-built reports
    Role Management Helps regulate access to systems, based on individual roles
    Storage and Retrieval Helps to store, retrieve (search) and organize bug information
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 8 More - Show Less
    • Backlog Management Helps to prioritize backlog items and accomplish the most critical tasks.
      Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
      Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Reports Comes with reporting capabilities and features custom pre-built reports
      Role Management Helps regulate access to systems, based on individual roles
      Storage and Retrieval Helps to store, retrieve (search) and organize bug information
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 183 user ratings
    4.8/5 79 user ratings
    Rating Distribution
    • Excellent

      68.3%
    • Very Good

      27.3%
    • Average

      3.3%
    • Poor

      1.1%
    • Terrible

      0%
    • Excellent

      83.5%
    • Very Good

      13.9%
    • Average

      1.3%
    • Poor

      1.3%
    • Terrible

      0%
    Review Summary

    Zoho BugTracker receives mixed reviews from users, with praises for its user-friendly interface, ease of use, and customizable features. However, some users report occasional glitches and bugs, and a few find the reporting and analytics capabilities lacking. The mobile app is generally well-received for its convenience, although some users suggest improvements for better functionality. Overall, Zoho BugTracker offers a solid foundation for bug tracking and issue management, but there's room for improvement in terms of stability and advanced features.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $3.00. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $49.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Plan Free

    Standard $3.00 $4.50 per user / month

    Premium $8.00 $9.00 per user / month

    STARTER $49.00 $59.00 per month

    TEAM $79.00 $99.00 per month

    ORGANIZATION $159.00 $199.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 4 More
    Email Illustration
    + 2 More
    Videos Not Available Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Chennai, India Located in: Brussels, Belgium Founded in: 2015
    Contact Details

    1800 103 1123

    https://www.zoho.com/bugtracker/

    Not available

    https://marker.io/

    Social Media Handles

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed