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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho BugTracker logo
Bug Tracking Software

4.6 183 user ratings

View Details

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Honeycomb logo
Bug Tracking Software

4.9 110 user ratings

View Details

Overview

Description Zoho BugTracker is a scalable bug tracking solution that helps you handle issues and deliver amazing products on schedule. It enables you to identify, track, and repair your bug defects quicker with the support of SLAs, business rules, and custom workflows. With Zoho BugTracker, bugs can be readily recorded and tracked depending on certain criteria. It allows you to create custom views in your bug tracking program to concentrate on the most time-sensitive problems. With Zoho’s report feature, you can see how many problems have been reported. You can check in with your team and see what they're working on using engaging modules like Discuss or Forums. You can also start a brief dialogue in the comments section, or set up a meeting for a more in-depth discussion. Users can create rules to change fields in a bug or third-party apps. To satisfy your client's goals, you can automate your service level agreements and use the timesheets module to monitor your billable and non-billable hours. Additionally, Zoho BugTracker connects seamlessly with other Zoho applications and third-party apps for smooth functioning. Read more Honeycomb is a comprehensive monitoring and debugging tool that enables DevOps teams to observe, debug and improve their production systems efficiently. Developers can depend on the tool to locate various sources of errors across their complex applications in an efficient manner. It is designed to help teams to make better decisions for optimizing applications’ performance and provide better user experiences to individual customers. In addition, Honeycomb also comes equipped with an intuitive UI/UX, enabling users to proactively observe codes as they get released. Moreover, Service-level objectives (SLOs) included within the solution, help users to get a clear understanding of the internal errors affecting customers' experience. It comes with a BubbleUp feature that automatically detects errors present within the stack, besides allowing users to easily toggle between heatmaps, histograms, trace views, and other relevant tools. Developers can also use Team History to look into past investigative paths and use them for training and evaluation purposes. Ultimately, members using Honeycomb, also get to preserve and share knowledge about resolving problems in their own way. Read more
Pricing Options
  • Free Trial Available
  • Starts at $3.00. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $83.33. Offers Free-forever plan.
SW Score & Breakdown

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    86%
  • Momentum
    62%
  • Popularity
    66%

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    94%
  • Momentum
    68%
  • Popularity
    86%

Features

Total Features
11 Features
7 Features
Common Features for All
    Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
    Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
    Filtering To match the instances against a set of search criteria.
    Issue Tracking Helps to manage and maintain issue logs and its activity
    Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
    Reports Comes with reporting capabilities and features custom pre-built reports
    Role Management Helps regulate access to systems, based on individual roles
    Storage and Retrieval Helps to store, retrieve (search) and organize bug information
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
    Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 8 More - Show Less
    • Bug Assignment An essential activity aims to assign bugs to appropriate developers based on expertise and recency.
      Dashboard (Bug Tracking) Monitors bug activity and latest updates of an assignment for a team or project
      Filtering To match the instances against a set of search criteria.
      Issue Tracking Helps to manage and maintain issue logs and its activity
      Release Management The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.
      Reports Comes with reporting capabilities and features custom pre-built reports
      Role Management Helps regulate access to systems, based on individual roles
      Storage and Retrieval Helps to store, retrieve (search) and organize bug information
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
      Workflow Management Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization
  • + 4 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.6/5 183 user ratings
    4.9/5 110 user ratings
    Rating Distribution
    • Excellent

      68.3%
    • Very Good

      27.3%
    • Average

      3.3%
    • Poor

      1.1%
    • Terrible

      0%
    • Excellent

      93.6%
    • Very Good

      3.6%
    • Average

      0%
    • Poor

      0.9%
    • Terrible

      1.8%
    User Sentiments
      Not Available

      Excellent Customer Support, Easy to Use Platform, Effective Fundraising Campaigns, Strong Investor Network

      Delayed Payment Processing, Inconsistent Communication, Lack of Investor Dashboard Updates, Limited Investment Data Transparency

    Review Summary

    Zoho BugTracker receives mixed reviews from users, with praises for its user-friendly interface, ease of use, and customizable features. However, some users report occasional glitches and bugs, and a few find the reporting and analytics capabilities lacking. The mobile app is generally well-received for its convenience, although some users suggest improvements for better functionality. Overall, Zoho BugTracker offers a solid foundation for bug tracking and issue management, but there's room for improvement in terms of stability and advanced features.

    User reviews of Honeycomb highlight its effectiveness as a platform for small businesses seeking funding. Users praise the platform's user-friendliness, comprehensive resources, and dedicated support team. They particularly appreciate the personalized guidance provided by account managers, who help businesses develop successful fundraising campaigns. While some investors express concerns about payment delays and data inconsistencies, the overall sentiment towards Honeycomb is overwhelmingly positive. The platform's unique approach to crowdfunding, combined with its committed support, empowers small businesses to achieve their financial goals.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $3.00. Offers Free-forever plan.
    • Free Trial Available
    • Starts at $83.33. Offers Free-forever plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Plan Free

    Standard $3.00 $4.50 per user / month

    Premium $8.00 $9.00 per user / month

    Free Free

    Pro $83.33 $100.00 per month

    Enterprise $24,000.00 $24,000.00 per year

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots screenshots
    + 4 More
    Not Available
    Videos Not Available Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Chennai, India Located in: San Francisco, California Founded in: 2016
    Contact Details

    1800 103 1123

    https://www.zoho.com/bugtracker/

    Not available

    https://www.honeycomb.io/

    Social Media Handles

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