Zingtree vs ContactLogix Comparison

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zingtree

Call Center Software

4.4 94 user ratings

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71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ContactLogix

Call Center Software

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Overview

Description

Quickly build, deploy and analyze agent scripts with Zingtree. You can easily add agent scripts in any browser and can set up individual agent tracking to monitor your agents performance. It allows you to design agent scripts without coding by using Visual Designer. This software supports seamless integration with SalesForce and can be easily deployed in any CRM system. In addition, it has powerful analytics tools using which you can get performance summaries, track every session and can generate reports based on analysis. By maintaining history of every sessions the call transfer between agents is a hassle-free experience in Zingtree. Read more

ContactLogix was designed by automobile dealers for automobile dealers. With over 50 years combined experience in the Retail Automobile Industry, ContactLogix can save time and money. ContactLogix partners with Volie.io, a leading provider of a complete communication stack that combines customer management with state of the art communication tools combining both inbound and outbound channels into a simple-web-based application. Read more

Pricing Options

Free Trial Not Available
Offers Custom plan.

Free Trial Not Available
Offers Custom plan.

SW Score & Breakdown

74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

70%
Reviews

72%
Momentum

60%
Popularity

76%

71% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

70%
Reviews

60%
Momentum

62%
Popularity

62%

Features

Total Features	2 Features	2 Features
Common Features for All	Inbound Call Center Allows you to receive an incoming call from customers Outbound Call Center Allows your agent to make outgoing calls	Inbound Call Center Allows you to receive an incoming call from customers Outbound Call Center Allows your agent to make outgoing calls

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud	SaaS/Web/Cloud
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.4/5 94 user ratings	Not Available
Rating Distribution	Excellent 52.1% Very Good 39.4% Average 7.4% Poor 1.1% Terrible 0%	Not Available
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AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Offers Custom plan.	Free Trial Not Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Enterprise Custom Enterprise AI+ Custom	ContactLogix Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	Call Center Studio 4.8 130 ratings Zingtree Vs Call Center Studio ice Contact Center 3.9 10 ratings ipSCAPE 4.9 27 ratings TelebuHub Zingtree Vs TelebuHub XCALLY 4.9 86 ratings Zingtree Vs XCALLY	Volie TelebuHub ContactLogix Vs TelebuHub DialedIn 4.8 45 ratings Vonage Contact Center 4.3 131 ratings uContact 4.7 55 ratings ContactLogix Vs uContact
	View All Zingtree Alternatives	View All ContactLogix Alternatives