Zigpoll vs Delighted Comparison

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zigpoll

Survey/ User Feedback Software

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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Delighted

Survey/ User Feedback Software

4.8 104 user ratings

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Overview

Description

Zigpoll is a flexible and fun polling tool that helps businesses to gather honest feedback from their customers. As a result, businesses of all sizes can understand their markets better, making the tool relevant for sales, marketing, and customer support teams. Through the tool’s widget, users can ask their customers questions across any web page. The types of questions that can be asked include multiple choice, binary, and short answer questions amongst many others. The email capture feature also empowers use to embed their email campaigns directly into the polls and the participant tracking tool lets users gather feedback about specific questions. The tool can be customized by users to match their website’s unique color, design, and branding. Zigpoll comes with a free forever plan that includes features like Email capture support, Participant logging, Custom style any poll, and the ability to create Unlimited polls. Read more

Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. Read more

Pricing Options

Free Trial Not Available
Starts at $10.00. Offers Free-forever plan.

Free Trial Available
Starts at $224.00. Offers Free-forever and Custom plan.

SW Score & Breakdown

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

75%
Reviews

60%
Momentum

67%
Popularity

68%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%
Reviews

88%
Momentum

64%
Popularity

81%

Features

Total Features	5 Features	13 Features
Common Features for All	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 2 More - Show Less	360 Degree Feedback Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. Custom Survey URLs Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link Data Analysis Tools Analyze feedbacks collected from both structured and unstructured sources in real-time Email Distribution This feature lets you send a custom email invitation for the survey to the respondents Embeddable Survey It enables you to directly include your surveys on your own website Kiosk Survey This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad Mobile Survey A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go Multiple Question Types These question patterns are aimed at collecting statistical data from the respondents with accuracy Online Survey Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Question Branching Allows respondents to screen questions and give answer to the relevant questions only Site Intercept Survey Captures value from your website visitors with targeted, engaging messages Support Audio / Images / Video Includes audio/ video/ images into the survey questionnaires to make it interactive Survey Templates Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time. + 10 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - iOS	SaaS/Web/Cloud Mobile - iOS
Modes of Support	Online	Online
API Support	NA	Available

Reviews & Ratings

User Rating	Not Available	4.8/5 104 user ratings
Rating Distribution	Not Available	Excellent 81.7% Very Good 17.3% Average 0% Poor 0% Terrible 1%
User Sentiments	Not Available	Ease of Use, Intuitive User Interface, Extensive Integrations, Customizable Surveys Limited Reporting Functionality, Occasional Downtime, Lack of Advanced Features, Difficult Customization Options
Review Summary	Not Available	User reviews for Delighted highlight its ease of use, intuitive design, and comprehensive features for collecting and analyzing customer feedback. Users praise its user-friendly templates, fast setup, and integration with various tools like Slack and Salesforce. The platform is also commended for its responsiveness and helpful customer support. While Delighted is generally well-received, some users wish for more advanced reporting options and automation features. Despite these minor shortcomings, Delighted is consistently praised as a valuable tool for gathering real-time feedback and improving customer satisfaction.
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Pricing

Pricing Options	Free Trial Not Available Starts at $10.00. Offers Free-forever plan.	Free Trial Available Starts at $224.00. Offers Free-forever and Custom plan.
Pricing Plans Monthly Plans Annual Plans	Lite Free Basic $10.00 $10.00 per month Standard $25.00 $25.00 per month Plus $50.00 $50.00 per month Pro $100.00 $100.00 per month	Free Free Premium $224.00 $224.00 per month Premium Plus Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	PopSurvey 4.3 61 ratings Zigpoll Vs PopSurvey QuestionPro 4.6 1,146 ratings Zigpoll Vs QuestionPro Feedbacks Zigpoll Vs Feedbacks OkFeedback SurveyRock 4.5 80 ratings Zigpoll Vs SurveyRock	RapidFeedback Delighted Vs RapidFeedback Surveyed UserFeedback UserFace Delighted Vs UserFace Honestly Employee Engagement 4.1 9 ratings
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