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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more | SAS Business Intelligence helps to bring all the powerful insights related to the user’s business within their fingertips. The software helps users to seamlessly integrate and discover data on their own. They can create and share interactive reports with SAS Business Intelligence. This application offers easy-to-use analytics to its users. It also enables them to monitor the key metrics related to their business and take the necessary steps in case anything goes wrong. The compelling visuals provided by the software help users to quickly understand what the reports have to say. The software allows users to find the metrics that matter the most. SAS Business Analytics also helps users to expand their analytics culture. The software lets users enjoy the freedom of self-service data protection. It provides all the basic capabilities needed for data mashup, access, filtering and transformation with its BI tools. By using the software, users can create narratives and storyboards with ease and have meaningful conversations with their clients. Read more |
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| SW Score & Breakdown |
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards |
Not Available
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# 7 Highly Rated |
| Total Features |
8 Features
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7 Features
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| Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Strategic Planning
Trend Indicators
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| User Sentiments |
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Powerful Analytics, Data Visualization capabilities, Extensive Statistical features, Comprehensive Reporting High Cost, Steep Learning Curve, Outdated User Interface, Complex coding |
| Review Summary |
Not Available
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SAS Business Intelligence is praised for its powerful analytics capabilities, user-friendly interface, and ability to handle large datasets. Users appreciate the ease of creating reports and dashboards, the drag-and-drop functionality, and seamless integration with various data sources. However, some find the learning curve steep, especially for those not well-versed in statistical concepts, and the cost can be prohibitive. Additionally, the software's dated user interface and occasional slow processing times are drawbacks. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Suite Team $49.00 $49.00 per user / month Suite Growth $79.00 $79.00 per user / month Suite Professional $99.00 $99.00 per user / month Suite Enterprise $150.00 $150.00 per user / month Additional enterprise-ready plans $215.00 $215.00 per user / month |
SAS Business Intelligence Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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+ 3 More
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| Company Details | Located in: San Francisco, CA - 94103 | Located in: Cary, North Carolina |
| Contact Details |
888-670-4887 |
+1-800-727-0025 https://www.sas.com/en_us/solutions/business-intelligence.html |
| Social Media Handles |
Not available |
Not available |
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