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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more | LatentView is a robust data and analytics software trusted by Fortune500 companies. It helps organisations provide better service to individual customers by moving up the analytics maturity curve via actionable insights, which ultimately leads to accurate data-driven decisions. LatentView’s business expertise covers a variety of metrics like big data capabilities, digital solution accelerators, analytics tools and social media predictive analytics. Also, Consulting services, data engineering, business analytics, supply chain analytics, risk and compliance analytics and digital solutions are amongst other vital services available within. Businesses related to industries like CGP and Retail, technology and BFSI find LatentView of great help. Further, technology market readers can trust the particular software with accurate machine learning models and other identified factors that help with subscriptions renewals. LatentView abides by top graded data privacy and safety policies, personal information collected from individual clients are used to deliver relevant content and periodic emails. None of the collected information is sold out to third parties, ever. Read more |
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| SW Score & Breakdown |
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
8 Features
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5 Features
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| Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Strategic Planning
Trend Indicators
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Suite Team $49.00 $49.00 per user / month Suite Growth $79.00 $79.00 per user / month Suite Professional $99.00 $99.00 per user / month Suite Enterprise $150.00 $150.00 per user / month Additional enterprise-ready plans $215.00 $215.00 per user / month |
LatentView Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 1 More
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Not Available |
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+ 1 More
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| Company Details | Located in: San Francisco, CA - 94103 | Located in: Princeton, New Jersey |
| Contact Details |
888-670-4887 |
+16093560662 |
| Social Media Handles |
Not available |
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