Browse Software
List Your Product
Loading...
Employee Adventure logo

Employee Adventure

  Add to Compare
Get Free Advice

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Explo logo
Get Free Advice

Overview

Description Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs. Read more Explo makes embedding customer-facing analytics into the product easier than ever. Empower end users with interactive dashboards, self-serve reporting, and seamless embedded analytics. With direct database connections, Explo eliminates the need for data replication or new data models, supporting all relational databases and warehouses. Its flexible components lets to design analytics experiences tailored to meet the customers’ unique needs. Use the robust style configurator to align fonts, borders, shadows, and more with the application’s look for seamless integration. Share data with customers via embedded dashboards, shared links, direct emails, or white-labeled portals. Go beyond static dashboards by allowing users to customize visuals and build tailored analytics for their business. With Report Builder, users can explore datasets and create on-demand reports. Enhanced by LLM technology, Explo even allows customers to ask natural language questions and instantly generate visual data insights. Simplify analytics and help users grow with Explo. Read more
Pricing Options
  • Free Trial Available
  • Starts at $49.00.
  • Free Trial Available
  • Starts at $795.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    68%

Features

Total Features
8 Features
6 Features
Common Features for All
    Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question.
    Ad hoc Query Helps in answering a query as and when it arises
    Ad hoc Reports Creates impromptu reports as and when the occasion requires
    Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best
    Dashboard A digital insight of reports and other workings on a single screen
    Data Analysis Helps in analyzing stored raw data and converting them into useful reports
    Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes
    Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
    Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly.
  • + 5 More - Show Less
    • Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question.
      Ad hoc Query Helps in answering a query as and when it arises
      Ad hoc Reports Creates impromptu reports as and when the occasion requires
      Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best
      Dashboard A digital insight of reports and other workings on a single screen
      Data Analysis Helps in analyzing stored raw data and converting them into useful reports
      Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes
      Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts.
      Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly.
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4/5 27 user ratings
    Not Available
    Rating Distribution
    • Excellent

      48.1%
    • Very Good

      7.4%
    • Average

      40.7%
    • Poor

      3.7%
    • Terrible

      0%
    Not Available
      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $49.00.
    • Free Trial Available
    • Starts at $795.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Suite Team $49.00 $49.00 per user / month

    Suite Growth $79.00 $79.00 per user / month

    Suite Professional $99.00 $99.00 per user / month

    Suite Enterprise $150.00 $150.00 per user / month

    Additional enterprise-ready plans $215.00 $215.00 per user / month

    Launch Free

    Growth $795.00 $795.00 per month

    PRO $2,195.00 $2,195.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Zendesk Explore : Dashboard screenshot
    + 1 More
    Not Available
    Videos Video Thumbnail Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: San Francisco, CA - 94103 Located in: San Francisco, CA
    Contact Details

    888-670-4887

    https://www.zendesk.com/explore/

    Not available

    https://explo.co/

    Social Media Handles

    Not available

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed