BirdEye |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more | ServiceFame is transforming the way local home service businesses manage their online reputations. This innovative reputation management software equips small businesses like lawn care, house cleaning, and HVAC services with the tools they need to boost their online reputation and build trust with customers. The platform’s effortless feedback collection system simplifies the process of gathering customer insights by sending quick surveys after each service. This allows businesses to automatically request Google reviews from satisfied clients, enhancing their online visibility. With ServiceFame, managing negative reviews becomes a breeze, as monitoring feedback through the dashboard allows for swift resolution of customer issues, turning potential setbacks into growth opportunities. By streamlining the customer feedback process, ServiceFame ensures that businesses can focus on delivering exceptional service while leveraging the power of reviews to attract more clients. Whether it’s capturing valuable customer opinions or effortlessly increasing online ratings, ServiceFame stands out as a vital partner for any home service business aiming to thrive in today’s competitive market. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
7 Features
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3 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Ease of Use, Excellent Customer Support, Effective Review Collection, Seamless Integrations High Pricing, Limited Customization Options, Slow UI, Occasional Technical Issues |
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| Review Summary |
Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Premium Custom |
Rising Star Plan Others Superstar Plan $49.00 $49.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Videos |
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| Company Details | Located in: New York City, NY |
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| Contact Details |
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