BirdEye |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more | fetch.review offers an exceptional online review management solution designed for seamless use. It empowers businesses to effortlessly manage multiple locations with just a click, enhancing online visibility and customer engagement. By utilizing innovative QR code technology, Fetch allows businesses to unlock reviews through a quick scan, easily integrating this feature into thank-you cards or in-store displays. The platform simplifies the process of maintaining an up-to-date customer database by enabling easy importation of client lists via CSV files. Business owners can directly respond to reviews through Fetch, strengthening customer relationships and showcasing responsiveness. With SMS and email integration, it becomes a breeze to invite more customers to leave reviews, boosting a business's online reputation. One of Fetch's standout features is its user-friendly interface, making it one of the simplest yet most powerful tools for managing online reviews. It's designed to not only safeguard their reputation by preventing negative feedback from going public but also to elevate their business's presence on platforms like Google Maps. Whether you're handling one business or many, Fetch provides all the tools necessary for comprehensive online reputation management, ensuring their brand shines brightly in the digital world. Read more |
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| SW Score & Breakdown |
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
73% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| Total Features |
7 Features
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2 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| User Rating |
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| User Sentiments |
Ease of Use, Excellent Customer Support, Effective Review Collection, Seamless Integrations High Pricing, Limited Customization Options, Slow UI, Occasional Technical Issues |
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| Review Summary |
Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Premium Custom |
Standard Subscription Others Medium Subscription Others Large Subscription Others |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
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| Company Details | Located in: New York City, NY |
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| Contact Details |
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| Social Media Handles |
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