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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Yotpo logo
Reputation Management Software

4.2 863 user ratings

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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Chekkit logo
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Overview

Description Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. Read more Chekkit is a customer experience management software that enables business owners to communicate with their respective clients, close deals, collect new reviews, and get paid via text messages. The software comes equipped with a variety of tools such as reviews, webchat, messenger, payments, video chat, etc., helping users attract more customers from their websites. Chekkit helps organizations leverage a new cycle of success. They can be found online based on 100+ amazing reviews and customers can reach out with their queries via the Web Chat option. Moreover, enterprises can also use the software to build relationships with their loyal clients over videos and texts. Besides, enterprises can also collect payments over text, enabling the customers to pay from their smartphones. Chekkit offers accurate compatibility with major credit cards and payment options like Mastercard, Visa, Google Pay and Apple Pay. Moreover, the software features a simple, fast, and convenient checkout flow for customers that they have never experienced. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $99.00.
SW Score & Breakdown

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    88%
  • Momentum
    64%
  • Popularity
    90%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    81%
  • Momentum
    65%
  • Popularity
    80%

Features

Total Features
7 Features
8 Features
Common Features for All
    Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
    Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
    Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
    Response Management Allows timely responding to the feedback given by the product users/hotel guests
    Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
    Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
    Social Media Metrics Users can measure and improve social media marketing performance
    Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 4 More - Show Less
    • Campaign Management Allows a user to analyze and track marketing campaigns across multichannel efforts
      Customer Review Platform Facilitates timely and proper collection of product and/or business reviews
      Gamification Helps in applying game mechanics to the work environment for better collaboration and engagement
      Response Management Allows timely responding to the feedback given by the product users/hotel guests
      Review Monitoring Enables users to timely track and monitor reviews to facilitate quick response
      Sentiment Analysis Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
      Social Media Metrics Users can measure and improve social media marketing performance
      Social Media Monitoring Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.2/5 863 user ratings
    4.9/5 194 user ratings
    Rating Distribution
    • Excellent

      60.7%
    • Very Good

      20%
    • Average

      7.9%
    • Poor

      2.5%
    • Terrible

      8.8%
    • Excellent

      90.7%
    • Very Good

      7.7%
    • Average

      1%
    • Poor

      0.5%
    • Terrible

      0%
    User Sentiments

      Ease of Use, Excellent Customer Support, Effective Review Collection, Seamless Integrations

      High Pricing, Limited Customization Options, Slow UI, Occasional Technical Issues

      Ease of Use, Excellent Customer Support, Improved Customer Communication, Effective Review Management

      Lack of Seamless Integrations, Occasional Software Glitches, Limited Bulk Messaging Functionality, User Interface Improvements Needed

    Review Summary

    Yotpo is generally well-received by users, with an average rating of 4.3 out of 5 across various review platforms. Reviewers highlight its detailed customer profiles, which include their entire customer journey data, as a major strength. The platform's user-friendly interface and ease of use are also frequently praised. However, there have been some complaints regarding its pricing and the complexity of setting up certain features. Additionally, a few users have experienced occasional technical issues and slow loading times.

    User reviews for Chekkit highlight a mixed experience. While many users praise its ease of use, affordable pricing, and integration with various platforms for communication and review requests, some express frustration with slow performance, technical glitches, and limited CRM capabilities. The platform's customer service receives generally positive feedback for its responsiveness and helpfulness. Most users agree that Chekkit is a valuable tool for improving online reputation and customer communication, though its functionality and user interface could benefit from further refinement.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $99.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Premium Custom

    Chekkit Essentials $99.00 $99.00 per month

    Chekkit Premium $199.00 $199.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Yotpo screenshot Not Available
    Videos Video Thumbnail Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: New York City, NY Located in: Winnipeg, Manitoba
    Contact Details

    Not available

    https://www.yotpo.com/platform/reviews/

    1 888-919-7719

    https://www.chekkit.io/

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