RingCentral Office |
| Description | Yodel is the cloud based business phone solution that seamlessly integrates with teams and workflows. The virtual assistant answers calls, gives insight about the caller and puts the call through to team members and applications. Read more | Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce. Read more |
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Seamless Slack Integration, Excellent Customer Support, Cost-Effective Solution, User-Friendly Interface Desktop App Needs Improvement, Limited Third-Party Integrations, Occasional Call Drops, Lack of Android App |
Mobile App Accessibility, International Calling, Voicemail to Email Transcription, Extensive Feature Set Inconsistent Call Quality, Unreliable Customer Support, Complicated System Navigation, Limited Mobile App Functionality |
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YodelTalk garners mixed reviews from users, with praise for its ease of use, collaboration features, and customer support, but criticism for its occasional technical glitches and limited customization options. Reviewers on Trustpilot appreciate its user-friendly interface and responsive support team but express concerns about occasional downtime and a lack of advanced features. On G2 Crowd, users commend its seamless integration with other tools, highlighting its ability to enhance team productivity and communication. However, some reviewers mention experiencing bugs and connectivity issues, suggesting the need for improved stability and reliability. |
Users praise Vonage's user-friendly interface, ease of setup, and reliable call quality. The mobile app is particularly lauded for its convenience and feature-rich functionality. However, some users have reported occasional technical glitches and issues with customer service responsiveness. Additionally, a few users expressed concerns regarding pricing transparency and the lack of advanced features like video conferencing and call recording in the basic plan. Overall, Vonage is generally well-received for its user-friendly design and solid performance, but there is room for improvement in certain areas to enhance user satisfaction. |
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Premium $25.00 $25.00 per user / month Premium Plus $35.00 $35.00 per user / month |
Mobile Others Premium Others Advanced Others |
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| Company Details | Located in: +1 415-483-0400 | Located in: Holmdel, New Jersey Founded in: 2001 |
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+1 844-324-0340 |
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