Grasshopper |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | It is a multi-channel call center solution which is well equipped with bundle of features. Using its API open channel feature, you can develop your channels across social networks and can support your customers on their favourite social network sites. It also has real-time monitoring feature to track your agent’s performance and allows you to make dynamic changes in case of emergency needs. In addition, it allows you to build your own customized dashboards that helps to monitor and improve the performance of your caller support solution. It has internal messenger feature using which your agents can collaborate to solve customer issues. Read more | CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically dial from an uploaded list of numbers for each campaign, saving time and improving productivity. Moreover, a dedicated CallHippo Coach helps users with 100% call coverage on important interactions that need proper attention, like customer objections and competitor comparisons. With this software, businesses can evaluate a 30 minutes call in just a few minutes. They can scan through the critical call moments, listen to them and record feedback within an instant. CallHippo helps marketing teams to decipher campaigns, channels/media, keywords and search terms that make customers receive calls. It also helps users to analyze campaign wise success rates to discover the ones that are generating more calls, conversions and revenues. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| SaaSworthy Awards |
Not Available
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# 4 Fastest Growing # 4 Most Popular |
| Total Features |
9 Features
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9 Features
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| Common Features for All |
Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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Auto Call Recording
Call Monitoring
Concurrency Support
IVR Support
Inbound Call Center
Live Chat
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management (Calls)
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| User Sentiments |
Not Available
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Excellent Customer Support, Ease of Use, Affordable International Calls, Call Recording Feature Occasional Call Quality Issues, Mobile App Issues, Limited Features in Lower Plans, Confusing Pricing Structure |
| Review Summary |
Not Available
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Overall, CallHippo garners positive feedback for its user-friendly interface, robust feature set, and reliable call quality. Customers appreciate the ease of setup and management, as well as the range of features such as call recording, analytics, and integrations with popular CRM and helpdesk systems. The customer support team is also praised for their responsiveness and helpfulness. However, some users have reported occasional technical glitches and limitations in customization options. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Plus Custom Omni-Gold Custom Dialer-Gold Custom Ultimate Custom |
Basic (Office Phone System) Free Starter (Office Phone System) $18.00 $25.00 per user / month Professional (Office Phone System) $30.00 $40.00 per user / month Ultimate (Office Phone System) $42.00 $55.00 per user / month Basic (Call Center Solution) Free Bronze (Call Center Solution) $16.00 $20.00 per user / month Silver (Call Center Solution) $24.00 $30.00 per user / month Platinum (Call Center Solution) $40.00 $50.00 per user / month Predictive Dialer Basic $25.00 $25.00 per user / month Predictive Dialer Pro $200.00 $200.00 per user / month Bronze (Omnichannel Platform) $20.00 $25.00 per user / month Silver (Omnichannel Platform) $28.00 $35.00 per user / month Gold (Omnichannel Platform) Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 4 More
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| Company Details | Located in: Italy | Located in: Newark, Delaware Founded in: 2016 |
| Contact Details |
+39 011 198 865 00 |
Not available |
| Social Media Handles |
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