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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WTEAM logo
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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Convync logo
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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

NinjaOne (NinjaRMM) logo

NinjaOne (NinjaRMM)

Remote Monitoring and Management ...

4.8 1,987 user ratings

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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zoho Assist logo

Zoho Assist

Remote Access Software

4.4 5,184 user ratings

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Overview

Description WTEAM software is a collaboration platform for Remote Teams. The software offers tools to make video calls, co-work, and chat in one click. Built better workplaces with your teammates on projects with shared screen and cursor. It integrates with Airtable, Asana, Github, and more. Read more Convync is a personal office in the cloud, designed to maximize the virtual presence anytime, anywhere. Choose a room template, customize it, and share the link to invite others to the virtual office. Set availability and stay easily accessible to teammates, managers, and clients. Use Convync to dive into deep work sessions, hold virtual 1:1s, or enjoy coffee catchups in an environment that feels real, fostering genuine interactions. Boost productivity, reduce procrastination, and stay focused together. Host engaging meetings, interactive stand-ups, and deliver impactful presentations in spaces designed to keep the team connected. Celebrate birthdays, share meals, or throw a virtual happy hour to bring back the spontaneity of in-person interactions. Convync makes collaboration feel natural, whether hosting clients, revisiting water-cooler moments, or sharing stories over lunch. Connect beyond the screen and build meaningful virtual experiences with the team, all in one engaging platform.. Read more NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne platform increases productivity while reducing risk and IT costs. Organizations use NinjaOne, including its wide range of IT and security integrations, for use cases such as endpoint management, patch management, mobile device management, software deployment, remote access, endpoint backup, and more. Read more Zoho Assist is a web-based remote access software designed to provide seamless remote support and facilitate screen sharing. Compatible with both Android and iOS, it simplifies the management of unmanaged systems. Users can transfer files of up to 100GB between computers and devices across various networks. Real-time collaboration is made effortless, enabling virtual meetings and training sessions with ease. Zoho Assist also features remote rebooting and reconnecting capabilities, allowing users to enjoy unattended remote access with just a click. Additionally, it offers the ability to remotely control power options such as restart, shutdown, log off, and hibernate. Plus, its firewall-friendly design ensures smooth operation. Read more
Pricing Options
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $10.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    68%

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    67%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    73%
  • Popularity
    94%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    88%
  • Momentum
    81%
  • Popularity
    71%
SaaSworthy Awards
Not Available
Not Available
Not Available
# 4 Fastest Growing # 3 Most Searched

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • NA
  • NA
  • Available
  • Available

Reviews & Ratings

User Rating
Not Available
Not Available
4.8/5 1,987 user ratings
4.4/5 5,184 user ratings
Rating Distribution
Not Available
Not Available
  • Excellent

    84.9%
  • Very Good

    14.5%
  • Average

    0.4%
  • Poor

    0%
  • Terrible

    0.2%
  • Excellent

    74.5%
  • Very Good

    13.7%
  • Average

    1.9%
  • Poor

    1.1%
  • Terrible

    8.8%
User Sentiments
    Not Available
    Not Available

    Ease of Use, Fast and Reliable Remote Access, Comprehensive Patch Management, Excellent Customer Support

    Limited Third-Party Software Patching Support, Limited MacOS Support, Inadequate Reporting Functionality, Occasional Software Bugs

    Affordable Pricing, Ease of Use, Cross-Platform Compatibility, Extensive Integrations

    Occasional Performance Issues, Unreliable Wake-on-LAN Functionality, Limited Mobile Device Support, Confusing Multi-Monitor Navigation

Review Summary
Not Available
Not Available

The general consensus among reviewers is that NinjaRMM is a comprehensive and powerful RMM tool that offers a wide range of features to help MSPs streamline their operations. It is praised for its user-friendly interface, customizable dashboards, and robust reporting capabilities. However, some users have expressed concerns about the occasional occurrence of bugs and glitches, as well as the need for improved documentation and customer support. Overall, NinjaRMM is a solid choice for MSPs seeking a feature-rich and reliable RMM solution, though there is room for improvement in terms of stability and support.

Reviewers applaud Zoho Assist's user-friendly interface, describing it as intuitive and easy to navigate. They find its remote control features impressive, enabling seamless access and control of customer devices. Additionally, Zoho Assist's ability to transfer files and share screens earns praise for enhancing collaboration. While some users appreciate its affordable pricing, others suggest improvements in documentation and customer support. Overall, Zoho Assist is recognized for its user-friendly interface, efficient remote control, and budget-friendly plans, making it a strong option for remote assistance needs.

  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $10.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $10.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Free Free

Pro Free

Enterprise Custom

Free Free

Premium $10.00 $10.00 per month

Team $15.00 $15.00 per user / month

Enterprise Custom

NinjaOne Custom

Free Free

Standard (Remote Support) $10.00 $12.00 per user / month

Professional (Remote Support) $15.00 $18.00 per user / month

Enterprise (Remote Support) $24.00 $28.00 per user / month

Standard (Unattended Access) $10.00 $12.00 per user / month

Professional (Unattended Access) $15.00 $18.00 per user / month

 
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Screenshots & Videos

Screenshots WTEAM screenshot
+ 2 More
Not Available Alerts
+ 3 More
Downloads
+ 11 More
Videos Not Available Not Available Video Thumbnail
+ 4 More
Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Delaware, DE Located in: New York, New York Located in: Austin, TX Located in: Pleasanton, CA Founded in: 1996
Contact Details

Not available

https://wteam.chat/

302-753-3051

https://convync.com/

+1 888 542-8339

https://www.ninjaone.com/

+1 (888) 900-9646

https://www.zoho.com/assist/

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