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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WorkWave Service logo
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Workwave service is a field service management software that seamlessly builds professional websites in minutes and improves your digital presence with Website builder. Workwave provides account management that brings all of your information to one place. From customer history to service information to lead management, users get access to pertinent information, only a few clicks away.The business development feature helps you gather more reviews on impactful social media suits like Facebook, Google, and more. It is a completely hassle-free experience for your customers and this gives them a voice to validate and promote your business. Workwave also provides hassle-free scheduling through its drag and drop framework. You can book an appointment, assign crews, and adjust to changes on the fly within seconds. The dispatch feature provides your employees with optimal travel routes. It helps your business cut costs, save time, and fit more jobs into the day. The mobile app gives technicians instant access to data such as customer information, upcoming appointment details, service history, private notes, billing records, and more. Read more simPRO is an end to end field service management software for businesses of various sizes. It provides digital takeoff templates to build estimates and convert quotes to jobs in seconds. An inbuilt digital dashboard lets users schedule and dispatch individuals or teams based on their availability and jobs status. simPRO also allows inventory management tracking and connecting materials to their jobs without manual data entry. It works on a secure system to send invoices to customers on time and give customers the flexibility to make payments. The platform also saves a lot of time for users by automating data entry, streamlining processes and connecting the workflows. simPro has included all the core industries into its systems, such as electrical, plumbing, HVAC, security and fire protection. The software offers complete solutions to all the service management processes related to an individual business so they can easily operate their daily practices and attract more clients. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    75%
  • Momentum
    63%
  • Popularity
    64%

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    88%
  • Reviews
    83%
  • Momentum
    67%
  • Popularity
    92%

Features

Total Features
11 Features
8 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Offline Reporting Helps you to save the data offline and synchronize as soon the device connects to the internet
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 5 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • NA
    • Available

    Reviews & Ratings

    User Rating
    3.2/5 42 user ratings
    4.3/5 463 user ratings
    Rating Distribution
    • Excellent

      38.1%
    • Very Good

      14.3%
    • Average

      11.9%
    • Poor

      4.8%
    • Terrible

      31%
    • Excellent

      54.6%
    • Very Good

      31.7%
    • Average

      7.6%
    • Poor

      3.2%
    • Terrible

      2.8%
    User Sentiments
      Not Available

      Easy to Use Interface, Comprehensive Job Management, Excellent Customer Support, Extensive Integrations

      Unintuitive Mobile Application, Complex Initial Setup, Limited Reporting Functionality, Occasional Software Glitches

    Review Summary
    Not Available

    Overall, users praise SimPRO's robust features and functionality, citing its ability to manage complex projects, streamline workflows, and improve communication and collaboration within teams. They commend its customizable dashboards, reporting capabilities, and mobile app for providing real-time access and insights. However, some users mention occasional technical glitches, a steep learning curve, and limited integration options as areas for improvement. Additionally, pricing concerns and a desire for more comprehensive training resources are expressed by certain reviewers.

      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    WorkWave Service Custom

    simPRO Custom

    simPRO + Digital Forms Custom

    simPRO + Data Feeds Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Dashboard
    + 2 More
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 2 More

    Vendor information

    Company Details Located in: Holmdel, New Jersey - 07733 Founded in: 2002
    Contact Details

    +1-(800) 762-0301

    https://www.workwave.com/service/

    Not available

    https://www.simprogroup.com/

    Social Media Handles

    Not available

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