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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

WorkWave Service logo
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Workwave service is a field service management software that seamlessly builds professional websites in minutes and improves your digital presence with Website builder. Workwave provides account management that brings all of your information to one place. From customer history to service information to lead management, users get access to pertinent information, only a few clicks away.The business development feature helps you gather more reviews on impactful social media suits like Facebook, Google, and more. It is a completely hassle-free experience for your customers and this gives them a voice to validate and promote your business. Workwave also provides hassle-free scheduling through its drag and drop framework. You can book an appointment, assign crews, and adjust to changes on the fly within seconds. The dispatch feature provides your employees with optimal travel routes. It helps your business cut costs, save time, and fit more jobs into the day. The mobile app gives technicians instant access to data such as customer information, upcoming appointment details, service history, private notes, billing records, and more. Read more The field service management software from Commusoft is designed to enhance your company's entire client experience. It keeps customers up to date on the status of their jobs, notifies them when a technician is on the way, and even asks for comments after a project is finished. It aids in the development of engaged, satisfied clients, which leads to more referrals and a healthier business. To distinguish yourself apart from the competition, follow the sales process from beginning to end and employ stylish offers. From a single platform, you can control your sales cycle, costs, and profit margins. Streamline your processes if you want to save time and money. Their main product is aimed at field service organisations. You'll never lose track of a single job again. Their integrated messaging solution is one of their most useful features. You can combine your entire team's messaging into a single, secure platform with direct messaging and channel groups. They're incredibly adaptable and work with a diverse range of clients in a variety of industries, including plumbing, electrical, roofing, security, and maintenance. Read more
Pricing Options
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
SW Score & Breakdown

87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    75%
  • Momentum
    63%
  • Popularity
    64%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    81%
  • Momentum
    61%
  • Popularity
    85%

Features

Total Features
11 Features
9 Features
Common Features for All
    Analytics (Workforce) Helps you track and analyse the performance of the workforce
    Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
    Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
    Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
    Digital Signature A facility to capture digital signature in a secure format
    Document Management Ability to store and manage various information and documents in electronic format.
    Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
    Job Scheduling Helps in allocating jobs to the right person at the right time
    Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
    Reporting Sends instant status reports about the task with customer feedback
    Route Optimization Determines the cost efficient route to perform the order
  • + 8 More - Show Less
    • Analytics (Workforce) Helps you track and analyse the performance of the workforce
      Attendance Management Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime
      Billing and Invoicing This feature helps in issuing and handling the invoice and bills.
      Compliance Management Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
      Digital Signature A facility to capture digital signature in a secure format
      Document Management Ability to store and manage various information and documents in electronic format.
      Inventory Management Helps in recording inventory to optimize and fulfill the requirement.
      Job Scheduling Helps in allocating jobs to the right person at the right time
      Real-time Job Tracking Allows you to view your workforce in real time and improve strategy
      Reporting Sends instant status reports about the task with customer feedback
      Route Optimization Determines the cost efficient route to perform the order
  • + 6 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online

    Reviews & Ratings

    User Rating
    3.2/5 42 user ratings
    4.8/5 146 user ratings
    Rating Distribution
    • Excellent

      38.1%
    • Very Good

      14.3%
    • Average

      11.9%
    • Poor

      4.8%
    • Terrible

      31%
    • Excellent

      79.5%
    • Very Good

      19.9%
    • Average

      0.7%
    • Poor

      0%
    • Terrible

      0%
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Not Available
    • Offers Custom plan.
    • Free Trial Not Available
    • Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    WorkWave Service Custom

    All-In-One (Job Management) Custom

    Customer Journey (Job Management) Custom

    Field Automation (Job Management) Custom

    Sales Starter 1 (Sales Management) Custom

    Sales Growth 2 (Sales Management) Custom

    Sales Team 3 (Sales Management) COMING SOON Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Screenshots Not Available Reporting dashboard
    Videos Video Thumbnail
    + 1 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Holmdel, New Jersey - 07733 Located in: Chicago, Illinois Founded in: 2006
    Contact Details

    +1-(800) 762-0301

    https://www.workwave.com/service/

    +1 872-212 3118

    https://www.commusoft.us/

    Social Media Handles

    Not available

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