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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | PestPac, a WorkWave product, is a web-based field service management solution with unique features that boost productivity, profitability, and customer happiness. PestPac is a scalable solution that may service small businesses with a few technicians or huge corporations with hundreds of technicians and employees.Field technician activity, sales procedures, work scheduling, client invoicing and billing can all be tracked and managed with PestPac. The software includes powerful features for increasing lead flow, optimising route plans, and tracking appointments. Back-end users can use the digital logbook to navigate through documents, inspection reports, certifications, and other important business documentation. In addition to the fundamental functions, the solution includes a few extra modules to increase product capabilities, such as GPS tracking and route optimization. The service performance measuring tool aids companies in gaining new insights and monitoring service quality. PestPac Mobile, which is available for both Android and iPhone devices, can also be used to access the solution. With PestPac mobile apps, field technicians can clock in and out of service appointments, add proof of service, get directions to the service location, and accept customer signatures and payments. Read more | With mobile tools, artificial intelligence (AI), machine learning, and the Internet of Things, the SAP Field Service Management solution enables technicians to improve customer satisfaction.With innovative technology and a thorough grasp of client needs, connect the whole field service management value chain.It has a vast list of features such as - Improve first-time fix rates by using mobile technologies and AI-based recommendations to swiftly find the best experts and ensure the proper components are on hand to avoid repeat visits. Integrate front-office and back-office operations to accelerate service execution and enable effective cooperation while keeping consumers informed. Reduce field service expenses and boost income. AI-based systems to optimise scheduling, planning, and dispatching in real time. One of their most beneficial features is their real-time field service - With standardised and customizable analytics and reporting, you can make timely decisions and identify problems. Examine and analyse vital performance metrics for your jobs and business. Observe the terms of service level agreements (SLAs).Boost productivity, properly allocate service teams, and make decisions based on real-time information to improve customer happiness and revenue. Read more |
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| SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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10 Features
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| Common Features for All |
Analytics (Workforce)
Billing and Invoicing
Compliance Management
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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Analytics (Workforce)
Billing and Invoicing
Compliance Management
Document Management
Inventory Management
Job Scheduling
Offline Reporting
Real-time Job Tracking
Reporting
Route Optimization
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Small Business Custom Professional Custom Enterprise Custom |
SAP Field Service Management Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Videos |
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| Company Details | Located in: Holmdel, New Jersey | Located in: Walldorf, Germany |
| Contact Details |
+1 888-448-5197 |
Not available https://www.sap.com/products/field-service-management.html?btp=b9aa86f0-b3bc-4ce1-aaca-adc65f1b1643 |
| Social Media Handles |
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