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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | WorkforceHub is a robust system tailored to meet the dynamic needs of hourly staff, enabling efficient tracking of work time, PTO, holidays, and more, facilitated through an array of clocking options that include mobile apps and physical time clocks. Its intuitive interface streamlines the cumbersome processes of finding, hiring, and onboarding new employees, turning these daunting tasks into a seamless experience. With WorkforceHub, there's no need to juggle scrap paper and convoluted spreadsheets; employee scheduling, availability checks, and location monitoring are consolidated into one user-friendly platform. This holistic suite extends to core HR functionalities, offering self-service options for PTO and benefits administration, while transitioning to a paperless environment for HR documentation. By clearing the administrative clutter, WorkforceHub offers strategic HR tools designed to not only attract but also train and empower the individuals who are the backbone of any thriving business. With WorkforceHub, human resources management is not just a task—it's a strategic advantage. Read more | Zendesk's AI-powered workforce management makes forecasting, scheduling agents, and tracking performance a breeze. Performance reporting and real-time activity tracking reveal how agents spend their time, enabling to lead a more efficient team. AI-driven forecasting predicts the exact number of agents needed, reducing overtime and scheduling gaps. With auto-scheduling, can personalize each team member’s shift, saving time for both managers and agents. Agents can view every task in advance and gain in-depth insights into their work, fostering clarity and team loyalty. Create precise schedules down to the minute, including training, breaks, and ticket types, ensuring everyone’s on the same page. Monitor agent activities in real-time and receive custom reports post-shift to see how time is spent both inside and outside Zendesk. Metrics highlight both problem areas and significant achievements across teams, ticket types, and individuals, providing comprehensive data to enhance productivity and efficiency. Read more |
Pricing Options |
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SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
19 Features
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15 Features
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Common Features for All |
Access Control
Analytics (Workforce)
Benchmarking
Billing and Invoicing
Compliance Management
Employee Dashboard
Leave Management
Location-based Scheduling
Mobile App
Multi-branch / Location Management
Process Automation
Reporting (Analytics)
Shift Scheduling
Staff Notification
Time & Attendance Management
Workflow Management
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Access Control
Analytics (Workforce)
Benchmarking
Billing and Invoicing
Compliance Management
Employee Dashboard
Leave Management
Location-based Scheduling
Mobile App
Multi-branch / Location Management
Process Automation
Reporting (Analytics)
Shift Scheduling
Staff Notification
Time & Attendance Management
Workflow Management
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Unique Features |
AI Powered Labor Optimization
Geofence
Performance Scorecards
Workforce Forecasting
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AI Powered Labor Optimization
Geofence
Performance Scorecards
Workforce Forecasting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Essentials $4.00 $4.00 per user Advanced $5.00 $5.00 per user Plus $7.00 $7.00 per user |
Zendesk Workforce Management Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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+ 2 More
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Videos | Not Available |
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Company Details | Located in: South Jordan, Utah - 84095 | Located in: San Francisco, California - 94103 |
Contact Details |
+1 888-223-3450 |
+1 415-418-7506 |
Social Media Handles |
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Not available |
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