Adobe Experience Manager |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
|
| Description | Wombot software is used to improve your business’ reputation across all review sites. This active reputation marketing system automatically routes each new review based on real-time information to the review website.You can easily enter customer data on any mobile or web device or use one of the 750 integrations to connect to the software you already use. Also, access your employee or location reports at any time to see who the top performers are. Kiosk mode allows you to set up wombot on a tablet at the point of sale to easily collect customer info. You can track your entire web presence with their active reputation tracker; wombot constantly monitors you and your competition in real-time and alert you to all important changes to your reputation. Wombot internalizes negative feedback as crucial insights from your customers' perspective. It also uses advanced algorithms and AI to decide where to send each review based on live data.Wombot is integrated with Salesforce, WordPress, MailChimp, and more. Read more | Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. Read more |
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| SW Score & Breakdown |
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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6 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Modes of Support |
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| User Sentiments |
Not Available
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Automated Review System, Extensive Integrations, User Friendly Interface, Excellent Customer Service Platform Bugs and Glitches, Confusing Features, Limited Customization Options, Ineffective Social Media Syncing |
| Review Summary |
Not Available
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User reviews for Experience.com highlight its strengths in automated review collection, seamless social media integration, and exceptional customer service. The platform is praised for its ease of use, ability to streamline workflows, and valuable insights into customer satisfaction. However, some users note challenges with the new platform's bugginess and occasional difficulties with customer support responsiveness. While the platform is generally well-received, users suggest focusing on addressing technical glitches and enhancing communication to further elevate the user experience. |
| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Wombot Custom |
Experience.com Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: 855-650-7665 | Located in: San Ramon, California Founded in: 2015 |
| Contact Details |
Not available |
(888) 701-4501 |
| Social Media Handles |
Not available |
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