Adobe Experience Manager |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
View Details
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| Description | WebPunch web-based reputation management software can also be used as a review management tool. WebPunch can load your listings to 300+ directory sites. You will find help in doing campaign management, review monitoring, social media monitoring & response management. Users can conduct sentiment analysis to discover how influential their brand actually is in the market. WebPunch features a dashboard that ensures proper display of all data and helps to take calculative decisions. You will be notified about the reviews where your brand is mentioned anywhere the social media channels. Users can expect to find software solution in managing customer feedback & responding to online reviews. Read more | Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. Read more |
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| SW Score & Breakdown |
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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6 Features
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| Common Features for All |
Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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Campaign Management
Customer Review Platform
Response Management
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
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| Platforms Supported |
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| Modes of Support |
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Not Available
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Automated Review System, Extensive Integrations, User Friendly Interface, Excellent Customer Service Platform Bugs and Glitches, Confusing Features, Limited Customization Options, Ineffective Social Media Syncing |
| Review Summary |
Not Available
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User reviews for Experience.com highlight its strengths in automated review collection, seamless social media integration, and exceptional customer service. The platform is praised for its ease of use, ability to streamline workflows, and valuable insights into customer satisfaction. However, some users note challenges with the new platform's bugginess and occasional difficulties with customer support responsiveness. While the platform is generally well-received, users suggest focusing on addressing technical glitches and enhancing communication to further elevate the user experience. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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WebPunch Custom |
Experience.com Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 3 More
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Not Available |
| Videos |
+ 2 More
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Not Available |
| Company Details | Located in: Colorado, United States Founded in: 2014 | Located in: San Ramon, California Founded in: 2015 |
| Contact Details |
Not available |
(888) 701-4501 |
| Social Media Handles |
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