Dialoft AI |
| Description | Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce. Read more | RingByName is designed to help create better relationships with your customers with its built-in intelligent routing and customer relations software. Track all interactions with customers and prospects, enabling you to make more sales and provide better service. The Virtual Receptionist will answer your business phone 24/7 and greet your client by name. Voicemail to email will deliver messages so they can be heard on any device. Read more |
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Mobile App Accessibility, International Calling, Voicemail to Email Transcription, Extensive Feature Set Inconsistent Call Quality, Unreliable Customer Support, Complicated System Navigation, Limited Mobile App Functionality |
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| Review Summary |
Users praise Vonage's user-friendly interface, ease of setup, and reliable call quality. The mobile app is particularly lauded for its convenience and feature-rich functionality. However, some users have reported occasional technical glitches and issues with customer service responsiveness. Additionally, a few users expressed concerns regarding pricing transparency and the lack of advanced features like video conferencing and call recording in the basic plan. Overall, Vonage is generally well-received for its user-friendly design and solid performance, but there is room for improvement in certain areas to enhance user satisfaction. |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Mobile Others Premium Others Advanced Others |
Essential $28.95 $28.95 per user / month Advanced $34.95 $34.95 per user / month Enterprise $44.95 $44.95 per user / month Call Center Custom |
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| Company Details | Located in: Holmdel, New Jersey Founded in: 2001 | Located in: Miami, Florida |
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+1 844-324-0340 |
855-345-7464 |
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