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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates. Read more | Percept Insight is a robust real-time analytics platform designed to empower businesses with actionable insights at minimal costs. It enables companies to understand user behavior, user engagement, and the effectiveness of marketing campaigns, facilitating data-driven decisions that enhance user experience, retention, and overall business outcomes. With its AI-powered capabilities, Percept Insight offers comprehensive visualizations and ad-hoc insights, allowing businesses to create and optimize user journeys. The platform’s engage module supports user retention through WhatsApp, push notifications, SMS, and emails, and its segmentation feature tailors marketing strategies based on behavior, demographics, or location. By combining metrics, drilling down, and overlay functions, businesses can pinpoint where users leave and why, leading to higher engagement and conversions. Additionally, Percept Insight helps discern emerging trends, optimize inventory management, and reduce return rates. It serves as an all-in-one product experience, making business intelligence and product analytics more accessible and effective for companies aiming to build better products and improve performance. Read more |
Pricing Options |
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SW Score & Breakdown |
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
Total Features |
9 Features
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7 Features
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Common Features for All |
Ad hoc Analysis
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Tech-Touch Custom Hybrid-Touch Custom High-Touch Custom |
Percept Insight $2.00 $2.40 per month |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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+ 4 More
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Videos | Not Available |
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Company Details | Located in: New York City, USA | Located in: Bengaluru India |
Contact Details |
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Social Media Handles |
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