Tableau |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates. Read more | Exago or Exago BI is a business intelligence software. It helps software and IT companies to offer ad hoc reports, business analytics, dashboard overview to their clients. The software integrates with any SaaS or on-premise applications and enables non-technical/power users or anyone in-between to generate reports without any technical assistance. Software companies can offer a library of standard reports to their customers, who can further customize the same irrespective of their technical knowledge. The clients are furnished with a simple drag and drop ExpressView designer to prepare reports as per their needs. End users also do not require to learn any data model to input data for creating reports. Just by selecting relevant fields, the configuration settings automatically recommends the best join path for data logging. The reports prepared in ExpressView can be converted into an Excel-like form for granular data manipulation. There are also several filtering options that users can apply to get a specific set of information. Exago BI's formula builder brings a library of functions and color coding to build custom formulas. The generated reports can be exported in PDF, XLS, CSV, or RTF format and can also be sent directly through email. Read more |
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| SW Score & Breakdown |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
9 Features
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4 Features
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| Common Features for All |
Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Query
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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| User Rating |
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Excellent Customer Support, Flexible Reporting Capabilities, Easy to Use Interface, Extensive Integrations Steep Learning Curve, Limited Chart Types, Performance Issues with Large Datasets, Outdated UI for Advanced Reporting |
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Not Available
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Exago users appreciate its ease of use, customization options, and ability to generate insightful reports. Many reviewers mention that it allows them to create visually appealing dashboards and reports without technical expertise. The drag-and-drop interface and pre-built templates make report creation quick and straightforward. However, some users have reported occasional glitches and performance issues, particularly when dealing with large datasets. Additionally, the customer support has received mixed reviews, with some users praising their responsiveness while others have experienced delays in receiving assistance. |
| Read All User Reviews |
AI-Generated from the text of User Reviews
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Annual Plans
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Tech-Touch Custom Hybrid-Touch Custom High-Touch Custom |
Exago Custom |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots |
+ 4 More
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| Videos | Not Available |
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| Company Details | Located in: New York City, USA | Located in: Shelton, Connecticut Founded in: 2006 |
| Contact Details |
Not available |
+1 203-225-0876 |
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