Vitally vs DOMO Comparison

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vitally

Business Intelligence Software

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DOMO

Business Intelligence Software

4.3 1,769 user ratings

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Overview

Description	Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates. Read more	DOMO is a data integration platform, developed to facilitate BI & Analytics, building of intelligent apps, and integration of data. It enables you to connect and transform your data using data integration, visualize and analyse any data using BI & Analytics, build apps using intelligent tools, and share data with others using embedded analytics. With DOMO, you can create data agility using an efficient data fabric, promote data literacy and enable actionable automation through intelligent apps. You can also embed analytics by distributing data and analytics to partners and customers with DOMO. It allows you to connect to any data source to encapsulate your data in one single view to drive insight-based actions. Users can enhance their existing data and BI tools using DOMO. Users can also develop custom apps, make data science accessible, and automate data pipelines with augmented analytics. You can publish your analytics content or data dynamically to partners or customers in order to commercialize data. You can try it for free or watch a demo to understand its features and tools. The platform offers various pricing options to fit every need. Read more
Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Offers Custom plan.
SW Score & Breakdown	84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 98% Reviews 60% Momentum 64% Popularity 71%	94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more 100% Reviews 86% Momentum 64% Popularity 86%
SaaSworthy Awards	Not Available	# 19 Highly Rated # 3 Most Popular

Features

Total Features	9 Features	10 Features
Common Features for All	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 6 More - Show Less	Ad hoc Analysis A statistical model, analytical report or any other type of data summary particularly designed to answer a single, specific business question. Ad hoc Query Helps in answering a query as and when it arises Ad hoc Reports Creates impromptu reports as and when the occasion requires Benchmarking Setting up standards and targets for your team and team members, so that they are performing at their best Dashboard A digital insight of reports and other workings on a single screen Data Analysis Helps in analyzing stored raw data and converting them into useful reports Key Performance Indicators Evaluating and measuring the performance of the business which will help you make informed decisions and correcting past mistakes Profitability Analysis Forecasting the profitability of any particular proposal or optimizing the profitability of an existing project Strategic Planning Defining future strategy or direction based on well-detailed reports and forecasts. Trend Indicators Helps you in understanding the present situation and where your business is heading so that you can make decisions accordingly. + 7 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available

Reviews & Ratings

User Rating	Not Available	4.3/5 1,769 user ratings
Rating Distribution	Not Available	Excellent 48% Very Good 39% Average 9.6% Poor 3.1% Terrible 0.4%
User Sentiments	Not Available	Easy to Use Interface, Extensive Data Integrations, Robust Data Visualization Capabilities, Excellent Data Transformation Occasional Software Bugs, High Cost, Limited Customization Options, Slow Customer Support
Review Summary	Not Available	Overall, Domo receives positive feedback from users who commend its user-friendly interface, customizable dashboards, and robust data visualization capabilities. It is praised for its ability to integrate data from multiple sources, enabling comprehensive business insights and efficient decision-making. Additionally, its strong customer support and training resources are frequently mentioned as key strengths. However, some users have expressed concerns regarding pricing, occasional performance issues, and the need for additional features to enhance collaboration and reporting capabilities.
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Pricing

Pricing Options	Free Trial Available Offers Custom plan.	Free Trial Available Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Tech-Touch Custom Hybrid-Touch Custom High-Touch Custom	Domo Custom
	View Detailed Pricing	View Detailed Pricing

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