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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more ![]()
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Description | Vitally helps you improve customer retention by boosting your SaaS product subscription rates. This customer success platform provides you with the necessary insights to understand whether your customers are getting the most out of your product, and how to rectify any problems if they aren’t happy. Vitally allows you to track customers’ use of your product at a general level, as well as per feature, and per user. It provides alerts when your customers are at risk of churn, and assigns customer success agents to the case so they can follow up with the client. Vitally also creates customized customer reports so you can measure success and see how you are lining up with your KPIs. This also applies to free trials, as Vitally allows you to track the ROI of any trial program you offer, as well as keep on top of when the free trial period is due to end, and recurring subscription dates. Read more | Big wins are easy when user know where to look. They give user an accurate view of processes as they happen, reveal the opportunities to improve, so user can drive immediate impact. The race for customers is won and lost on the supply chain track. Remove inefficiencies from supply chain, to win and retain even more customers. Read more |
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SW Score & Breakdown |
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
9 Features
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3 Features
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Common Features for All |
Ad hoc Analysis
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Ad hoc Analysis
Ad hoc Reports
Benchmarking
Dashboard
Data Analysis
Key Performance Indicators
Profitability Analysis
Strategic Planning
Trend Indicators
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Organization Types Supported |
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Platforms Supported |
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User Rating |
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Rating Distribution |
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Review Summary |
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Celonis is a powerful process mining tool that users consistently praise for its ability to provide deep, actionable insights into their business processes. Users appreciate its user-friendly interface, ease of integration with various systems, and quick visualization of process data. This allows for efficient identification of bottlenecks, inefficiencies, and areas for automation. However, some users report challenges with data export, data connection stability, and the high cost of professional services. The tool's reliance on specialized languages and the need for technical expertise can be a barrier for some. |
Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Tech-Touch Custom Hybrid-Touch Custom High-Touch Custom |
Celonis Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
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+ 4 More
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Videos | Not Available |
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Company Details | Located in: New York City, USA | Located in: Munich, Germany |
Contact Details |
Not available |
+49 89 4161596 70 |
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