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SocialEpoch WhatsApp SCRM logo

SocialEpoch WhatsApp SCRM

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vicodo logo
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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Vicodo lets users add video and text chat functionalities to communicate with their customers. Invitation links can be shared via SMS to the customers, and they can join the call without any login. The video conversations are recorded and can be watched at a later date. Its benefits for businesses include cost savings, efficient customer support, and reduction in trips to the customer. User's customers benefit from direct support and visual contact. Customers and agents can also upload photos and documents and features parallel conversations, write indicator and read receipts. It works on multiple browsers and platforms such as Chrome, Safari, Firefox, Edge, macOS, iOS, Android, Windows. For security, it has end-to-end encryption and SSL certification. Other handy features include choosing the number of live video minutes, video archive retention period, the number of SMS appointment invites, availability of video snapshots feature, personal branding and premium support. Read more Wazzup is the ultimate solution for simplifying the sales process through messenger platforms. This innovative tool seamlessly integrates popular CRMs with WhatsApp, revolutionizing the way they communicate with your clients. They understand the importance of streamlining sales processes and have designed Wazzup to make selling through messengers a breeze. For all the sales reps out there, imagine being able to text directly from their CRM through WhatsApp. No more switching between multiple platforms - with Wazzup, they can stay organized and efficient, all within the comfort of WhatsApp. But that's not all, Wazzup also automatically creates contacts and deals for new clients and stores chat history in their CRM. No more manual data entry and missed opportunities - everything is conveniently stored in one place. And for those routine messages, Wazzup has got them covered with automatic sending. They can set up personalized messages that will be sent automatically, saving they time and energy. Read more
Pricing Options
  • Free Trial Available
  • Starts at $14.14. Offers Custom plan.
  • Free Trial Available
  • Starts at $16.00.
SW Score & Breakdown

80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    87%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    65%

79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    75%
  • Reviews
    60%
  • Momentum
    69%
  • Popularity
    75%

Features

Total Features
6 Features
4 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Call Me Option Allows your visitors to speak to your agents directly over the phone
    Knowledge Database Lets you have an access to all your past chat history and documents
    Persistent Chat Creating a subject-based group conversation that persists over time
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Video Chat Make conversations more personal with video calling between your agents and your visitors
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Call Me Option Allows your visitors to speak to your agents directly over the phone
      Knowledge Database Lets you have an access to all your past chat history and documents
      Persistent Chat Creating a subject-based group conversation that persists over time
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Video Chat Make conversations more personal with video calling between your agents and your visitors
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 1 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • Available
    • Available

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $14.14. Offers Custom plan.
    • Free Trial Available
    • Starts at $16.00.
    Pricing Plans
    Monthly Plans Annual Plans

    Startup $14.14 $14.14 per month

    Advanced $56.54 $56.54 per user / month

    Enterprise Custom

    Start $16.00 $20.00 per month

    Pro $36.00 $45.00 per month

    Max $72.00 $90.00 per month

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Not Available Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Berlin, Germany Located in: Riga, Latvia
    Contact Details

    Not available

    https://www.vicodo.com/

    Not available

    https://wazzup24.com/

    Social Media Handles

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