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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Vicodo lets users add video and text chat functionalities to communicate with their customers. Invitation links can be shared via SMS to the customers, and they can join the call without any login. The video conversations are recorded and can be watched at a later date. Its benefits for businesses include cost savings, efficient customer support, and reduction in trips to the customer. User's customers benefit from direct support and visual contact. Customers and agents can also upload photos and documents and features parallel conversations, write indicator and read receipts. It works on multiple browsers and platforms such as Chrome, Safari, Firefox, Edge, macOS, iOS, Android, Windows. For security, it has end-to-end encryption and SSL certification. Other handy features include choosing the number of live video minutes, video archive retention period, the number of SMS appointment invites, availability of video snapshots feature, personal branding and premium support. Read more | IntelliTicks is an interesting software that utilises the combined power of AI and humans to back live chat for sales. It helps in creating a proactive and personalised zone for customers to express their demands. A plethora of features equipped within enables businesses to conduct automated interactions with their customers, seamlessly. The 24x7 sales representative keeps replying to customers from all over the world even when the human agents are away. The same AI chatbot makes answering repeated queries easy by auto-answering them immediately. For prospective leads, clients can take over the responsibility of handling them, from the AI chatbots as is found necessary. Thus ensuring that these leads are not left unattended and will ultimately leave them satisfied enough to enable conversion. Automated lead specific insights are generated by IntelliTicks that help clients to understand what their leads would like to focus on. The insights also intimate clients about lead prioritisation -hot, warm or cold leads. Further, real-time lead alerts are sent through emails, desktop notifications and mobile pings. Read more |
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| SW Score & Breakdown |
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
6 Features
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6 Features
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| Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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| User Rating |
Not Available
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| Rating Distribution |
Not Available
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Startup $14.14 $14.14 per month Advanced $56.54 $56.54 per user / month Enterprise Custom |
Free Free Starter $20.00 $25.00 per month Standard $80.00 $99.00 per month Plus $240.00 $299.00 per month |
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View Detailed Pricing
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View Detailed Pricing
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| Screenshots | Not Available |
+ 4 More
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| Videos | Not Available |
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| Company Details | Located in: Berlin, Germany | Located in: Haryana, India - 122002 Founded in: 2017 |
| Contact Details |
Not available |
+91 7709 527 736 |
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